Sales Associate/Cashier

Ace HardwarePrinceville, HI
Onsite

About The Position

Island Ace Hardware is focused on providing world-class service to its customers and employees, thriving in a fun and challenging environment. They have won the JD Powers Award for Customer Service 16 years and their vision is to be “The most helpful hardware stores on the planet” by providing an “Amazing Customer Experience” every time. The Sales Associate's primary responsibility is to drive sales by consistently providing world-class customer service, coupled with an enthusiastic, positive, supportive, and sales-focused attitude. The role emphasizes putting "Customers First, Tasks Second."

Requirements

  • High School diploma or GED equivalent.
  • Possess product knowledge of hardware related products along with a willingness to learn.
  • Commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
  • Must be able to lift 40 pounds frequently to load and unload customer orders.
  • Sales Associates working in the Lumber or Nursery departments will need to have the ability to lift 100 pounds and carry 50 pounds.
  • Ability to stand for extended periods of time.
  • Ability to hear, understand and communicate orally and in writing to communicate with staff and customers a normal in-person and phone conversation.
  • Ability to bend and twist, push and pull, stoop, and kneel.
  • Ascend and descend ladder.
  • Ability to work at heights.

Nice To Haves

  • Trade skills accompanied by a personality that will support our Core Values and mission is a plus but will train.

Responsibilities

  • Ensure each customer receives outstanding service.
  • Maintain awareness of all promotions and advertisements and provide this information to customers.
  • Execute the daily operational goals and priorities assigned by store management.
  • Continually work on increasing knowledge of the products sold and their uses.
  • Utilize merchandising skills and abilities.
  • Competence in all services offered to customers (keys, paint, screens, rental items, etc.) - training will be provided.

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Company paid Life Ins for full time team members
  • Employee discount - Cost +12%
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