PT Sales Assistant - Parker

2021 HH BrandingPlano, TX
Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. We foster an atmosphere of appreciation and confidence where employees can contribute their unique ideas. As an Employee Owned and Customer Focused company, your career can begin as a Part-Time Sales Assistant. This role offers a flexible work environment to learn essential sales skills such as the prospecting process, sales presentation, and contract management. This entry-level, part-time position offers hourly compensation and will not exceed 27 hours per week.

Requirements

  • High School Diploma required.
  • Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
  • Excellent communicator (oral and written) including desire to ask questions and learn from others.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
  • Reliable, clean transportation required.

Nice To Haves

  • Prior sales experience is a plus.

Responsibilities

  • Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
  • Open the model in the morning by arriving on time to unlock, turn off exterior lights, check radio, inspect interior/exterior for cleanliness, and report deficiencies.
  • Maintain the cleanliness of the model and completed inventory, including vacuuming, wiping countertops, emptying trash, and light cleaning.
  • Consistently monitor the model and inventory throughout the day for cleanliness and order, and unlock spec-home inventory with 'open' signs.
  • Adhere to all safety program requirements.
  • Understand and adhere to all Company policies, procedures, Core Values, and Guiding Principles.
  • Adhere to the Company's business dress code and grooming practices, appearing professional at all times.
  • Possess good work habits and be adaptable to the situation.
  • Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
  • Make potential customers comfortable and assist the Sales Counselor in communicating pertinent information.
  • Retrieve appropriate information for Sales Counselor/Sales Associate follow-up.
  • Understand the Company's product, building process, area schools, financing, shopping, parks, playgrounds, and community buyer profiles.
  • Have a strong knowledge of the community's plan mix.
  • If holding an active Real Estate License, place it on inactive status during employment.
  • Be familiar with community spec-home inventory, standard specifications, options, upgrades, construction stages, and completion months.
  • Meet with Sales Counselor to determine plan, lot, and feature levels, and prepare a start memo with completed interior design work for spec starts.
  • Be familiar with build-to-suit clients, their plans, and home progress.
  • Show inventory homes to prospective buyers as needed.
  • Help maintain an adequate supply of marketing materials and office supplies, and be familiar with procedures to acquire them.
  • Ensure an adequate number of information packets are ready for distribution.
  • Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
  • Maintain the Sales Counselor's filing system, contract documents, and processing (contracts, specifications, change orders, bust-out forms).
  • Maintain current house files.
  • Maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
  • Assist the Sales Counselor and Sales Associate in submitting sales contract packages to the appropriate departments before Monday morning.
  • Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are complete.
  • Contact buyers and vendors to assist with appointments during the building process as needed.
  • Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to participants in the weekly sales/construction meeting.
  • Assist in coordinating closings, including scheduling times with the Title Company, realtors, and construction staff, and ensuring paperwork is complete.
  • Be available to work at Realtor functions, luncheons, and community grand openings.
  • Help market the subdivision and generate traffic through approved methods.
  • Have a 'lot fit' book available for all lots and plans.
  • Ensure all 'Starts' have complete paperwork with necessary approvals before submitting to Architecture.
  • Be knowledgeable of Community Architecture guidelines and plan repetition rules.
  • Close the model in the evening by locking up, turning on exterior lights, inspecting for deficiencies, checking window latches, arming the security system, and locking doors.
  • Lock all spec-home inventory and take down 'open' signs as required.

Benefits

  • Employee Owned
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