Sales Assistant

Hendrick Automotive Group•Charlotte, NC

1d•Onsite

About The Position

Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include: Performs Courtesy Deliveries, Prepares Used Car Books, Coordinates Lease Turn-Ins, Assists Salespeople with Product Training, Assists Salespeople Locate Vehicles, Conducts Departmental Orientation of new employees, Prepares Window Stickers / Merchandising for the used car lot, Arranges / Tracks transport of incoming used vehicles, Monitors Quality control of reconditioned vehicles for the front line, Maintains CSI at or above Company standards, Maintains an organized, clean and safe work area, Participates in required training, Records all hours worked accurately in company timekeeping system, Follows Safeguards rules and regulations, Demonstrates the Company’s Core Values, Complies with Company policies and procedures, Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned.

Requirements

Previous experience in automotive or customer service industries desired.
Excellent interpersonal, customer service, and organizational skills.
Valid Driver’s License
Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.

Nice To Haves

GED
High School Diploma
Associate Degree
Bachelor Degree
Master Degree
Doctorate Degree
Automobile Salesperson License

Responsibilities

Performs Courtesy Deliveries
Prepares Used Car Books
Coordinates Lease Turn-Ins
Assists Salespeople with Product Training
Assists Salespeople Locate Vehicles
Conducts Departmental Orientation of new employees
Prepares Window Stickers / Merchandising for the used car lot
Arranges / Tracks transport of incoming used vehicles
Monitors Quality control of reconditioned vehicles for the front line
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties

Benefits

Hendrick Automotive Group believes that its people are its most important assets.
Together, everyone achieves more.
We work as a team, best utilizing our individual talents and skills to reach a common goal.
Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent.
Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization.
At Hendrick Automotive Group we are defined by our integrity.
We believe in doing what is right for our fellow teammates, our customers and our corporate partners.
The core values of this company are what shape every action we take and every decision that is made.
Our customers are important to us. They’re family.
We genuinely desire for our customers to feel valued and cared about whenever inside our doors.
Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers.
The Hendrick name is synonymous with winning, at the dealership and on the race track.
We are committed to continuing the Hendrick tradition of success and performance.
Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits.
The automotive industry is rapidly progressing.
Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes.
We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development.
We strive for excellence in all that we do.