Sales Assistant

Hoffman Security•Atwater, CA

3d•Onsite

About The Position

At Hoffman Security, we've built our reputation on protecting what matters most-homes, businesses, and communities. With decades of experience in security, fire, and video monitoring solutions, our team is committed to delivering exceptional service and innovative technology to our customers. We're growing-and we're looking for a Sales Assistant who thrives in a fast-paced, team-oriented environment and wants to be part of a company that puts the customer first. As a Sales Assistant, you'll play a critical role in supporting our sales team and ensuring a smooth customer experience from first contact to project completion. At Hoffman Security, the customer is our first priority-and that starts with our people. We value teamwork, accountability, and a commitment to excellence in everything we do.

Requirements

1+ year of sales or sales support experience preferred
Strong communication skills (verbal and written)
Highly organized with strong attention to detail
Comfortable working with Microsoft Office (Excel, Word, CRM systems)
Ability to multitask and manage priorities in a busy office
Customer-first mindset with a positive, professional attitude
Knowlegeable in general office software (Microsoft Office) and equipment.
Strong customer service skills.
A/R experience.

Nice To Haves

Bilingual (English/Spanish) is a plus

Responsibilities

Handle incoming sales calls and identify customer needs (residential & commercial security, fire, CCTV, etc.)
Generate and manage sales leads, ensuring timely follow-up
Schedule appointments for Sales Representatives
Maintain accurate customer records and sales tracking systems
Coordinate job information between sales and production teams
Track sales activity, commissions, and reporting metrics
Assist with marketing efforts and lead generation campaigns
Conduct customer follow-ups to ensure satisfaction and quality control
Act as a key liaison between customers and the sales team