PT Sales Assistant - Prosper/Celina

2021 HH Branding•Plano, TX

6d•Onsite

About The Position

For nearly 40 years, Highland Homes has represented quality and leadership in new home construction. Highland's employees thrive in an atmosphere of appreciation and confidence, contributing their unique ideas to the company’s overall success. As an Employee Owned and Customer Focused company, your career can begin as a Part-Time Sales Assistant. This role provides a flexible work environment to learn the tricks of the trade, including the prospecting process, sales presentation, and contract management. This entry-level, part-time sales position offers hourly compensation and will not exceed 27 hours per week.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.
Must have a good understanding of all Company policies and procedures, Core Values and Guiding Principles.
Must adhere to the Company’s business dress code and grooming practices, and appear professional at all times.
Must possess good work habits and must be adaptable to the situation at hand.
Must have a good understanding of the Company’s product, and be able to answer questions pertaining to the building process, area schools, financing, shopping, parks and playgrounds, buyer profile for community and any other pertinent information about the surrounding community.
Must also have a strong knowledge of the plan mix for the community program outline.
If holding an active Real Estate License, it must be placed on inactive status during employment.
Will be familiar with all community spec-home inventory, standard specifications, options and upgrades, current stage of construction and possible completion month.
Must be familiar with all build-to-suit clients, their plans and the progress of their homes.
Should have a 'lot fit' book available for all lots and plans on the subdivision program outline and inventory homes.
All 'Starts' shall have all the proper paperwork completely filled out with necessary approvals prior to being submitted to Architecture.
Should be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open the model in the morning by arriving on time to unlock, turn off exterior lights, check radio, visually inspect interior and exterior for cleanliness, and report deficiencies.
Maintain the cleanliness of the model and completed inventory, which may include vacuuming, wiping countertops, emptying trash, and light cleaning between professional cleaning services.
Consistently follow up and monitor the model(s) and completed inventory throughout the day for any concerns, and unlock spec-home inventory with 'open' signs.
Adhere to all safety program requirements at all times.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
Assist the Sales Counselor in effectively communicating helpful and pertinent information to customers, and retrieve appropriate information for follow-up.
Maintain an adequate supply of all marketing materials and office supplies, and be familiar with procedures to acquire necessary supplies.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor’s filing system, all contract documents, and their processing (contracts, specifications, change orders, bust-out forms, etc.).
Help maintain current house files and accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
Contact buyers and vendors to assist with appointments during the building process, on an as-needed basis.
Help the Sales Counselor prepare an accurate Closing Objectives report and provide copies to all participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling closing times with the Title Company, realtors, and construction staff, and ensuring all necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, and community grand openings.
Help the Sales Counselor market the subdivision and generate traffic through approved methods.
Close the model in the evening by locking up, turning on exterior lights, visually inspecting the interior for deficiencies, checking window latches, arming the security system, and locking doors.
Lock all spec-home inventory and take down 'open' signs as required.