About The Position

As NFM’s Sales Assistant, you’ll be a go-to partner for internal and external customers, delivering exceptional service and fostering meaningful relationships. You’ll serve as a central point of contact for NFM’s sales teams, streamlining communication and supporting collaboration across departments. The role involves researching product information, providing point-of-sale information, supporting sales and order processes, and assisting customers and sales teams. You may also support the installation team with order maintenance and scheduling follow-up calls.

Requirements

  • Three years of sales or customer service experience in a retail or contractor environment.
  • Ability to enter data quickly and accurately.
  • Proficiency in Microsoft Office applications.
  • Ability to work night, weekend, and/or early morning hours based on business needs.
  • Detail-oriented, with the ability to read and follow builders’ and contractors’ details.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • High school diploma or GED preferred.
  • English/Spanish bilingual speakers preferred.

Responsibilities

  • Monitor, research, and study product information.
  • Provide necessary point-of-sale information.
  • Support and close sales.
  • Accurately write and enter bids and orders, including pre-install measures.
  • Support outside sales teams.
  • Approach customers promptly on the sales floor and answer telephone calls promptly.
  • When applicable, support the installation team with order maintenance and scheduling follow-up calls.
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