PT Sales Assistant - West

Highland HomesSan Antonio, TX
Onsite

About The Position

Highland Homes is seeking a Part-Time Sales Assistant to join their team. This entry-level, part-time position offers a flexible work environment where you can learn about the prospecting process, sales presentation, and contract management. The role is compensated hourly and will not exceed 27 hours per week. A high school diploma is required, and prior sales experience is considered a plus.

Requirements

  • High School Diploma required.
  • Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
  • Excellent communicator (oral and written) including desire to ask questions and learn from others.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
  • Reliable, clean transportation required.

Nice To Haves

  • Prior sales experience is a plus.
  • If an active Real Estate License is held, it must be placed on an inactive status during employment.

Responsibilities

  • Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
  • Open and close the model home, ensuring it is ready for business by 10:00 a.m. (12:00 p.m. Sundays) and secured at closing.
  • Maintain the cleanliness and orderliness of the model home and completed inventory.
  • Follow up and monitor the model(s) and completed inventory throughout the day for any concerns.
  • Adhere to all safety program requirements.
  • Understand and adhere to all Company policies and procedures, Core Values, and Guiding Principles.
  • Adhere to the Company’s business dress code and grooming practices, appearing professional at all times.
  • Meet and greet all incoming customers promptly when the Sales Counselor is not present.
  • Obtain a registration card for each prospective homebuyer and attempt to set up a follow-up appointment for the Sales Counselor.
  • Assist the Sales Counselor in effectively communicating pertinent information to the customer.
  • Retrieve appropriate information for the Sales Counselor/Sales Associate for follow-up.
  • Have a good understanding of the Company’s product and be able to answer questions about the building process, area schools, financing, shopping, parks, and playgrounds.
  • Have a strong knowledge of the plan mix for the community program outline.
  • Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and possible completion month.
  • Prepare a start memo with completed interior design work for spec starts.
  • Be familiar with all build-to-suit clients, their plans, and the progress of their homes.
  • Show inventory homes to prospective buyers as needed.
  • Help maintain an adequate supply of all marketing materials and office supplies.
  • Be familiar with procedures to acquire necessary supplies.
  • Have an adequate number of information packets ready to hand out at all times.
  • Assist the Sales Counselor with lead management and enter registration cards into the LMS system.
  • Maintain the Sales Counselor’s filing system and all contract documents.
  • Help maintain current house files.
  • Help maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
  • Assist the Sales Counselor and Sales Associate with submitting all sales contract packages to the appropriate departments.
  • Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
  • Contact buyers and vendors to assist with appointments during the building process as needed.
  • Help the Sales Counselor prepare an accurate Closing Objectives report.
  • Assist in coordinating closings, including scheduling closing times and ensuring all necessary paperwork is complete and on time.
  • Be available to work at Realtor functions, luncheons, and community grand openings.
  • Help the Sales Counselor market the subdivision and generate traffic through approved methods.
  • Have a “lot fit” book available for all lots and plans.
  • Ensure all “Starts” have the proper paperwork completely filled out with necessary approvals prior to submission to Architecture.
  • Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.

Benefits

  • Flexible work environment
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