Sales Assistant

Penske Automotive Group • Pineville, NC

11h • Onsite

About The Position

The Sales Assistant assists the dealership Sales team in finding specific vehicles, responding to customers, supporting the sales process, and following-up with customers after vehicle purchase. The Sales Assistant is required to demonstrate a sound understanding of the latest industry trends, features and benefits of each vehicle. To be a successful Sales Assistant, you should have strong customer service, communication, and problem solving skills.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Ability to organize, prioritize, multitask, be flexible and meet deadlines.
• Computer proficiency.
• Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication.
• Ability to hear and talk.
• Sufficient foot/hand/eye coordination to safely drive a vehicle.
• High school diploma or general education degree (GED) or equivalent combination of education and experience.
• Valid Driver's License.
• Driving Record that meets insurance requirements and company policy.

Nice To Haves

• One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Two to four years related experience and/or training; or equivalent combination of education and experience.
• Current and active Sales License, in states where applicable.

Responsibilities

• Assist the dealership Sales team in finding specific vehicles.
• Respond to customers.
• Support the sales process.
• Follow-up with customers after vehicle purchase.
• Demonstrate a sound understanding of the latest industry trends, features and benefits of each vehicle.
• Establish personal sales goals and implement a plan of action to achieve goals.
• Understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales.
• Define problems, collect data, establish facts, and draw valid conclusions.
• Process data and organize it for management analysis.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Understand and follow work rules and procedures.
• Work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Interact well with others and be a positive influence on morale of department, dealership and organization.
• Assist in cleaning vehicles from snow, if applicable to the local climate.

Benefits

• Health care options (medical, dental and vision)
• 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED