Sales Assistant, 57th Street Flagship Boutique

Chanel • New York, NY

2d • Onsite

About The Position

We are seeking a dedicated Sales Assistant who is passionate about delivering exceptional service and supporting all activities within the Boutique. As a versatile and multi-functional team member, the Sales Assistant plays a pivotal role in our success. In this position, you will collaborate closely with Fashion Advisors and the sales team to maximize client engagement and ensure a seamless client experience across every touchpoint.

Requirements

• Minimum 1 year of related experience
• Able to lift 20 lbs., walk and/or stand for extended periods of time on a regular basis
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays
• Front of House Fashion: Full-time in-store and in-person presence to support client sales and client service deliver elevated client service to drive business results
• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Nice To Haves

• Foreign language skills are preferred

Responsibilities

• Deliver exceptional customer service inspired by CHANEL’s service mantra, creating a hospitable and seamless client experience and providing attentive, personalized service at every opportunity
• Warmly welcoming and greeting all clients and assisting with hosting duties while standing and/or walking through various areas of the boutique
• Be the ultimate brand ambassador by providing continuous sales and service support to both clients and team members
• Assist and support Fashion Advisors with packaging and presentation of client purchases
• Assist Fashion Advisors in pulling and running product from the stockroom to the boutique floor and setting up fitting rooms for clients
• Support Fashion Advisors in sourcing products from other locations through store-to-store transfers to fulfill client requests
• Log RTW alterations in ACET during fittings to support the client experience through seamless delivery of CHANEL’s perfect fit service and ensure accurate data capture to support strategic planning

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed