Sales Assistant

Toll Brothers, Inc.•Las Vegas, NV

4d•Onsite

About The Position

Toll Brothers, America's Leading Luxury Home Builder, seeks a Sales Assistant to greet customers and provide administrative support to the sales office of one of our luxury home communities in Las Vegas, Nevada. This position will be on-site 5 days per week. Sales Assistants serve an important role on the Toll Brothers sales team as they work together to achieve all community team goals. This includes delivering a luxury customer experience and satisfaction from their first visit through move-in, serve as a point of contact for customers and provide administrative support to the sales team. This position needs to have attention to detail and organizational skills to ensure the sales center functions are coordinated to achieve a high level of productivity and support overall sales success.

Requirements

High School Diploma or GED
1+ years of sales or administrative experience
Knowledge of Microsoft Office
Part-time and full-time options available; where needed weekend availability
Excellent planning, organization, communication, and administrative skills

Nice To Haves

Associates or Bachelor’s degree
CRM software

Responsibilities

Provide administrative support for the sales team
Monitor community and model home appearance to achieve established company standards
Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc.
Prepare paperwork and real estate related documents through the corporate workflow process such as exhibits, diagrams, endorsements, mortgage documentation, etc.
Track and update community sales team reports, community dashboards, contact report tracking, scorecards and standards of excellence
Assist in facilitating mortgage process, which can include: Ensure buyer makes application with TBI Mortgage and receives commitment letter. Work with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to a lender’s appraiser
Responsible for stocking homeowner Tiffany closing gifts, model supplies, etc. for assigned community
Any other duties as assigned
Work with customers visiting the sales center
Demonstrate model home and present community/floorplan features to customers (not discussing pricing where licensing is a requirement)
Assist with scheduling post-sale contract appointments, facilitating the customer visitation process including scheduling, meeting, and welcoming customers who visit before and during their buying process
Support the weekly communication processes with post-sale customers when appropriate
Provide customers with relevant weekly updates on the status of their build including sending photos of the home under construction when appropriate