Sales Assistant (part-time, bilingual Mandarin)

Acne Studios•New York, NY

1d•Onsite

About The Position

Acne Studios is a progressive luxury house seeking a part-time bilingual Mandarin Sales Assistant for their Meatpacking store. The role involves working collaboratively with Client Advisors to deliver an outstanding in-store shopping experience, support store operations, and ensure smooth and engaging client interactions. The company emphasizes a culture of collaboration, support, inclusion, and trust, valuing diverse roles, backgrounds, skills, and experiences.

Requirements

High aspirations and focus on details that create substantial impact.
Enjoy working as a team and embrace feedback to develop yourself and others.
Curious and thrive in a dynamic environment.
Cooperation, respect, and clear communication.
Ambition to learn and grow.
Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
Ability to identify customer needs, provide the right products, and close sales to achieve store sales targets.
Responsive with an ability to resolve customer concerns or issues in a professional manner.
Agility and flexibility with a self-starting attitude and ability to identify the stores’ needs in order to deliver an exceptional customer experience at all times.
Previous experience within the retail or hospitality industry.
Proven ability to work independently and with flexibility.
Ability to take initiative in line with our customer experience offer.
Fluent in English and Mandarin, which is a prerequisite for this position.

Responsibilities

Drive sales together with Client Advisors.
Provide operational back-of-house support.
Manage and execute omni channel services.
Welcome and guide customers through a smooth customer cycle, tending to all details and providing a best-in-class client experience.
Support the sales team on the shop floor by ringing clients, re-merchandising the shop floor, delivering products to the shop floor, and providing hospitality.
Uphold administrative procedures.
Skillfully manage inventory.