Sales Assistant (part-time, bilingual Mandarin)

Acne StudiosNew York, NY
Onsite

About The Position

Acne Studios is a progressive luxury house seeking a part-time bilingual Mandarin Sales Assistant for their Meatpacking store. The role involves working collaboratively with Client Advisors to deliver an outstanding in-store shopping experience, support store operations, and ensure smooth and engaging client interactions. The company emphasizes a culture of collaboration, support, inclusion, and trust, valuing diverse roles, backgrounds, skills, and experiences.

Requirements

  • High aspirations and focus on details that create substantial impact.
  • Enjoy working as a team and embrace feedback to develop yourself and others.
  • Curious and thrive in a dynamic environment.
  • Cooperation, respect, and clear communication.
  • Ambition to learn and grow.
  • Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
  • Ability to identify customer needs, provide the right products, and close sales to achieve store sales targets.
  • Responsive with an ability to resolve customer concerns or issues in a professional manner.
  • Agility and flexibility with a self-starting attitude and ability to identify the stores’ needs in order to deliver an exceptional customer experience at all times.
  • Previous experience within the retail or hospitality industry.
  • Proven ability to work independently and with flexibility.
  • Ability to take initiative in line with our customer experience offer.
  • Fluent in English and Mandarin, which is a prerequisite for this position.

Responsibilities

  • Drive sales together with Client Advisors.
  • Provide operational back-of-house support.
  • Manage and execute omni channel services.
  • Welcome and guide customers through a smooth customer cycle, tending to all details and providing a best-in-class client experience.
  • Support the sales team on the shop floor by ringing clients, re-merchandising the shop floor, delivering products to the shop floor, and providing hospitality.
  • Uphold administrative procedures.
  • Skillfully manage inventory.

Benefits

  • Training and coaching in luxury sales, service, and clienteling.
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