PT Sales Assistant - Schertz

Highland Homes•San Antonio, TX

2d•Onsite

About The Position

Highland Homes is seeking a Part-Time Sales Assistant to join their team. This role offers a flexible work environment where you can learn about prospecting, sales presentations, and contract management. As an entry-level position, it provides hourly compensation and will not exceed 27 hours per week. A high school diploma is required, and prior sales experience is a plus. Highland Homes is an employee-owned company focused on customer satisfaction and building careers alongside excellence in new home construction.

Requirements

High School Diploma required.
Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
Excellent communicator (oral and written) including desire to ask questions and learn from others.
Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
Reliable, clean transportation required.

Nice To Haves

Prior sales experience is a plus.

Responsibilities

Support the Sales Counselor and Sales Associates with all aspects of selling and marketing the community.
Open and prepare the model home for business by 10:00 a.m. (12:00 p.m. Sundays), including unlocking, turning off lights, checking music, inspecting for cleanliness, and reporting deficiencies.
Maintain the cleanliness of the model and completed inventory, including light cleaning duties, especially on Mondays or after heavy customer traffic.
Monitor the model(s) and completed inventory throughout the day for cleanliness and order, and unlock spec-home inventory, putting up 'open' signs as required.
Adhere to all safety program requirements at all times.
Understand and adhere to all Company policies and procedures, Core Values, and Guiding Principles.
Adhere to the Company’s business dress code and grooming practices, appearing professional at all times.
Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
Assist the Sales Counselor in effectively communicating pertinent information to customers and retrieving information for follow-up.
Understand the Company’s product, building process, area schools, financing, shopping, parks, and other community information.
Maintain knowledge of the plan mix for the community program outline.
Be familiar with all community spec-home inventory, standard specifications, options, upgrades, construction stage, and possible completion month.
Prepare a start memo with completed interior design work for spec starts.
Be familiar with all build-to-suit clients, their plans, and home progress.
Show inventory homes to prospective buyers as needed.
Help maintain an adequate supply of marketing materials and office supplies, and be familiar with procedures to acquire necessary supplies.
Ensure an adequate number of information packets are ready to hand out at all times.
Assist the Sales Counselor with lead management and enter registration cards into the LMS system, assigning proper follow-up.
Maintain the Sales Counselor’s filing system, all contract documents, and their processing.
Help maintain current house files.
Help maintain accurate spec inventory in the MLS system, web page, and other inventory outlets.
Assist in submitting sales contract packages to the appropriate home office, Construction Managers, designers, or loan officers prior to Monday mornings.
Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
Contact buyers and vendors to assist with appointments during the building process as needed.
Help prepare an accurate Closing Objectives report and provide copies to participants in the weekly subdivision sales/construction meeting.
Assist in coordinating closings, including scheduling times and ensuring necessary paperwork is complete and on time.
Be available to work at Realtor functions, luncheons, and community grand openings.
Help market the subdivision and generate traffic through approved methods.
Have a 'lot fit' book available for all lots and plans.
Ensure all 'Starts' have proper paperwork completed with necessary approvals before submission to Architecture.
Be knowledgeable of the Community’s Architecture guidelines and plan repetition rules.
Close the model home in the evening, including locking doors, turning on exterior lights, inspecting for deficiencies, checking window latches, and arming the security system.
Lock all spec-home inventory and take down 'open' signs as required.