Sales Assistant

Valley Bank•Paramus, NJ

About The Position

This role involves meeting with customers to analyze their financial needs and identify sales opportunities, offering all bank products and assisting with other service needs for both existing and prospective customers. The position requires staying updated on state and federal regulatory requirements for the cannabis business to ensure compliance. Responsibilities include developing new business sources, assessing client needs, providing advice and solutions, and communicating with support partners to ensure customer satisfaction. The role also entails participating in networking events to acquire new customers and introduce them to lending teams, developing improved operational methods for profitability and efficiency, and partnering with AML to conduct due diligence on high-risk clients. Additionally, the Sales Assistant will assist with customer problem resolution and complete special projects assigned by management.

Requirements

Strong working knowledge of cannabis banking regulations and requirements by state.
Strong knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and Suspicious Activity Reporting requirements and other anti-money laundering laws and regulations.
Maintain current knowledge of the Bank's automated BSA, anti-money laundering, and OFAC compliance systems.
Ability to provide guidance to the team members within the department regarding high-risk related AML issues.
Strong knowledge of retail banking products and procedures, including onboarding procedures, cash management protocols and product sets.
Excellent verbal and written communication skills.
Excellent research and analytical skills.
Strong service and relationship management abilities.
Must have the confidence and ability to identify potential issues and solutions and work with management to resolve those issues.
Excellent time management skills and ability to prioritize and organize assignments.
Team oriented and able to work independently.
Advanced skills in the use of Microsoft Word, Excel, Access, PowerPoint, Outlook and experience with on-line research systems including web-based tools.
Ability to sell, negotiate and expand portfolio.
High School Diploma or GED.
Minimum of 3 years of experience with emphasis on BSA/AML, fraud, loss prevention or other experience analyzing customer financial activity for unusual behavior.

Nice To Haves

Bachelor's degree
Knowledge of advanced issues in AML.
ACAMS certification.

Responsibilities

Meets with customers to analyze financial needs and maximize sales opportunities.
Offers all bank products and assists with other service needs for existing and prospective customers.
Keeps abreast of current and changing state and federal regulatory requirements related to the cannabis business to ensure the program and customers remain in compliance, including State Risk Assessments.
Develop and maintain new business sources.
Assess client needs and provides advice and solutions to meet those needs.
Communicates to support partners to ensure customer satisfaction.
Participate in local, regional and national networking events and affiliated trade organizations to acquire new customers and make introductions to lending teams.
Develop improved methods of operation that would enhance profitability, efficiency, business development, etc.
Partner with AML to complete high risk periodic reviews on clients to perform due diligence, research, analyze the commercial account behavior and communicate with the client.
Assist with customer problem resolution.
Analyze, plan and complete special projects assigned by Management.