Sales Assistant

Mattamy Homes • Ottawa, ON

12d • Onsite

About The Position

Mattamy Homes is a forward-thinking homebuilder known for thoughtfully planned communities in Canada. The company's success is built on a foundation of great people who are optimistic, hardworking, and supportive, striving to create a positive impact in the homebuilding industry. Mattamy fosters a caring environment where opinions are valued and contributions count, offering a career filled with pride in being part of an environmentally-conscious, action-oriented organization with big plans for the future. The company aims to bring the future of living to homeowners based on Canadian values. In line with Mattamy's mission of providing The Best Homeowner Experience, the Sales Assistant role involves delivering excellent customer service and introducing prospective purchasers to the Mattamy home buying process.

Requirements

• Minimum high school diploma.
• Strong customer service (CS) background with prior experience in a CS role.
• Must have a valid license and access to a vehicle.
• Must be willing to travel to different Ottawa Sales Offices as requested.
• Excellent telephone communication skills with a strong ability to problem solve.
• Good organizational and time management skills.
• Computer literacy with experience in MS Office applications.
• An outgoing personality with the ability to greet and address individuals in a professional manner.
• Strong communication skills – both verbal and written.
• Ability to work both as part of a team and independently in a fast paced environment.
• Exhibit the highest degree of honesty and professionalism.
• Ability to work in a demanding, fast paced, team-oriented setting.
• Must be available to work weekdays and weekends as the hours of this position are Saturday & Sunday from 10 a.m. to 6 p.m. and during the week between the hours of 10 a.m. to 8 p.m.

Nice To Haves

• Previous sales experience

Responsibilities

• Represent Mattamy as first point of contact for prospective purchasers.
• Receive and direct incoming telephone calls in a courteous, professional and timely manner.
• Prepare Purchase and Sale Agreements.
• Enter homeowner information for purchase and sale agreements into corporate database.
• Prepare and maintain all purchaser files.
• Track customer interactions in corporate database.
• Report and track model home maintenance
• Other office duties as required.

Benefits

• Opportunity to participate in Mattamy’s annual bonus program
• Opportunity to increase total compensation if business and individual goals are achieved
• Accommodation for people with disabilities
• A diverse and inclusive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED