PT Sales Assistant - New Braunfels

Highland HomesSan Antonio, TX
Onsite

About The Position

Highland Homes is seeking a Part-Time Sales Assistant (PTSA) to join their team in New Braunfels. This entry-level position offers a flexible work environment where you can learn about prospecting, sales presentations, and contract management. The role involves supporting Sales Counselors and Sales Associates in all aspects of selling and marketing the community. This is a part-time position, not exceeding 27 hours per week, with hourly compensation.

Requirements

  • High School Diploma required.
  • Strong organizational skills with a keen ability to prioritize, multi-task and pay close attention to detail and accuracy.
  • Excellent communicator (oral and written) including desire to ask questions and learn from others.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) and familiar with the Internet.
  • Reliable, clean transportation required.

Nice To Haves

  • Prior sales experience is a plus.

Responsibilities

  • Support the Sales Counselor and Sales Associates with selling and marketing the community.
  • Open and prepare the model home for business by 10:00 a.m. (12:00 p.m. Sundays), ensuring cleanliness, order, and reporting any deficiencies.
  • Maintain the cleanliness of the model and completed inventory throughout the day.
  • Adhere to all safety program requirements.
  • Understand and adhere to all Company policies, procedures, Core Values, and Guiding Principles.
  • Adhere to the Company’s business dress code and grooming practices, appearing professional at all times.
  • Meet and greet all incoming customers promptly when the Sales Counselor is not present, obtain registration cards, and attempt to set up follow-up appointments.
  • Assist the Sales Counselor in effectively communicating information to customers and retrieving appropriate information for follow-up.
  • Understand the Company’s product, building process, area schools, financing, shopping, parks, and other community information.
  • Be familiar with community plan mix, spec-home inventory, standard specifications, options, upgrades, construction stages, and completion timelines.
  • Prepare start memos for spec home starts with completed interior design work.
  • Be familiar with build-to-suit clients, their plans, and home progress.
  • Show inventory homes to prospective buyers as needed.
  • Maintain an adequate supply of marketing materials and office supplies, and be familiar with procedures to acquire necessary supplies.
  • Assist the Sales Counselor with lead management, entering registration cards into the LMS system, and assigning follow-up.
  • Maintain the Sales Counselor’s filing system, contract documents, and processing of same (contracts, specifications, change orders, etc.).
  • Maintain current house files and accurate spec inventory in MLS, web pages, and other inventory outlets.
  • Submit sales contract packages to the appropriate departments prior to Monday morning.
  • Support the construction team by typing letters, making copies, reproducing house files, and faxing information when sales office duties are completed.
  • Contact buyers and vendors to assist with appointments during the building process as needed.
  • Prepare accurate Closing Objectives reports and provide copies to participants in weekly meetings.
  • Assist in coordinating closings, including scheduling times and ensuring all necessary paperwork is complete and on time.
  • Be available to work at Realtor functions, luncheons, and community grand openings.
  • Assist the Sales Counselor in marketing the subdivision and generating traffic through approved methods.
  • Have a "lot fit" book available for all lots and plans.
  • Ensure all “Starts” have proper paperwork completed with necessary approvals before submission to Architecture.
  • Be knowledgeable of Community Architecture guidelines and plan repetition rules.
  • Close the model home in the evening, ensuring security and proper lighting.
  • Lock all spec-home inventory and take down “open” signs as required.

Benefits

  • Excellent medical / dental / prescription benefits
  • Employee Stock Ownership Plan
  • 401(k)
  • New home purchase discounts
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