Sales Assistant

HumanGood • Boston, MA

1d • Onsite

About The Position

Spring Mill Pointe, a HumanGood Community is hiring a full time Sales Assistant. This role supports the Sales team through administrative tasks and correspondence with prospective residents.

Requirements

• A high school diploma or equivalent
• Strong communication skills—both verbal and written—with the ability to present confidently and professionally
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM platforms
• Strong organizational and multitasking skills, with attention to detail
• A proactive, team-oriented attitude with a passion for delivering exceptional service

Nice To Haves

• associate’s or bachelor’s degree a plus

Responsibilities

• Serve as the first point of contact by screening initial inquiries and ensuring timely, professional follow-up.
• Schedule appointments and coordinate community tours for prospective residents, families, and referral sources.
• Greet and engage warmly with residents, guests, vendors, and team members—offering directions, information, and a welcoming experience.
• Manage and maintain accurate contact databases, mailing lists, and CRM records to support targeted marketing campaigns.
• Assist in planning and executing move-ins, ensuring a smooth transition and positive first impression for new residents.
• Support apartment readiness by coordinating renovation timelines, prioritizing maintenance work orders, and liaising with contractors.
• Respond to client and resident requests promptly, professionally, and with a service-first mindset.
• Participate in pre-move-in meetings with new residents to initiate personalized planning and provide consistent follow-up through onboarding and beyond.

Benefits

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Medical benefits starts the 1st of the month following your start date
• Matching 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED