Sales Appointment Coordinator

Copeland Toyota • Brockton, MA

1d • Onsite

About The Position

Copeland Toyota is seeking motivated, reliable, and coachable professionals to join their expanding Business Development Center. This is a structured, fast-paced appointment-setting role in a high-volume automotive environment, dealing with a steady flow of real customers actively shopping for vehicles. The role requires strong outbound follow-up and consistent communication, with no cold calling involved. Success in this role is defined by execution, consistency, self-management, discipline, and effort, with opportunities for significant income growth based on performance.

Requirements

• Strong verbal communication and phone confidence
• Ability to work in a structured, metrics-driven environment
• Basic computer and CRM proficiency
• Reliable attendance and strong work ethic
• Coachable mindset and willingness to follow process
• Valid driver’s license and reliable transportation
• Must pass background check and drug screening

Nice To Haves

• Bilingual candidates (Haitian Creole, Spanish, or Portuguese) are strongly encouraged to apply.

Responsibilities

• Handle inbound internet and phone inquiries promptly and professionally
• Conduct outbound follow-up with active and past customers
• Set qualified, show-ready sales appointments
• Maintain accurate CRM records and follow-up discipline
• Communicate clearly and consistently on every interaction

Benefits

• Health Insurance (Imagine360)
• Blue Cross Dental Coverage
• 401(k) with company match
• Group Life Insurance
• Paid vacation, PTO, and holidays
• Employee vehicle purchase specials

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed