Sales Application Specialist (Inside Sales)
About The Position
Velocity Flow Technologies is seeking a customer-focused and technically minded Sales Application Specialist to support customers throughout the sales process by providing application engineering assistance, preparing quotations, troubleshooting product applications, and delivering exceptional customer service. In this role, you will serve as a key point of contact for assigned sales territories, partnering closely with Regional Sales Managers, manufacturer representatives, engineering teams, and manufacturing personnel to ensure customer needs are met accurately and efficiently. This position is ideal for someone who enjoys solving technical challenges, building customer relationships, and identifying opportunities to provide additional value through Vortex products and solutions. The ideal candidate combines strong customer service skills with technical aptitude, attention to detail, and a commitment to delivering timely solutions that support customer success and company growth.
Requirements
- Mechanical aptitude and the ability to understand technical product applications.
- Strong attention to detail, organizational skills, and data entry accuracy.
- Excellent communication, problem-solving, and critical-thinking skills.
- Proficiency with Microsoft Office and other business software applications.
Nice To Haves
- Associate's or Bachelor's degree preferred; equivalent combination of education and experience will be considered.
- 2–5 years of experience in technical sales, customer service, inside sales, or a related field preferred.
- Experience with ERP systems such as CSI, SyteLine, or similar platforms is a plus.
Responsibilities
- Provide application support and recommend product solutions to customers.
- Prepare quotations and process customer orders.
- Assist customers with order status, returns, and troubleshooting.
- Identify cross-selling opportunities and support sales growth.
- Collaborate with internal teams to ensure customer satisfaction.
- Attend occasional trade shows and customer visits (minimal travel).
Benefits
- Health
- Life
- Dental
- Vision
- Disability
- Cancer
- company 401k retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
