Sales and Use Tax Technician

City of Steamboat Springs • Steamboat Springs, CO

1d

About The Position

The Sales and Use Tax Technician performs general sales tax fiscal duties, customer service, analysis, administration, and accounting duties for the City of Steamboat Springs in accordance with the municipal code. The position manages business tax accounts and accounts receivable, supports taxpayers with sales, use, and accommodations tax questions, processes returns, licenses, refunds, delinquencies, and rebates, and helps ensure accurate account records and deposits. It also performs monthly reconciliations and financial postings, maintains records, contributes to public tax education and outreach, and assists with budget preparation and special Finance Department projects. The role works under the general supervision of the Budget and Tax Manager and does not supervise other employees.

Requirements

• High school graduation or GED.
• Associate degree in Business, Accounting, Finance, or a related field, or an equivalent combination of education and experience in Business, Accounting, Collections, or Finance, including customer service work.
• Working knowledge of computers, electronic data processing, and modern office practices and procedures.
• Skill in operating the listed tools and equipment.
• Frequent use of 10-key skills.
• Ability to perform arithmetic computations accurately and quickly.
• Ability to communicate effectively verbally and in writing.
• Ability to establish successful working relationships.
• Ability to work under pressure and/or frequent interruptions and with angry or difficult customers.
• Ability to maintain confidentiality.
• Ability to read and explain statutes and regulations applicable to determining, assessing, and collecting revenues.
• Valid State of Colorado driver’s license.

Responsibilities

• Manage the business tax collection module in Caselle, including sales tax licenses, new customer accounts, sales and accommodation tax returns, use tax questions, account management, and account accuracy.
• Use and develop system reports and internal controls to verify deposits and processed returns, and correct account issues as needed.
• Serve as the subject matter expert for the Business Tax Module, CO SUTS, OnBase electronic records retention software, and Xpress BillPay; coordinate with software vendors or IT as needed.
• Maintain knowledge of City tax and licensing codes, regulations, processes, and procedures, and help taxpayers understand and comply with applicable tax laws.
• Respond to customer questions, review and update account files in Caselle, assist with tax return preparation, and process refunds when applicable.
• Prepare and distribute monthly correspondence about delinquent accounts, maintain an initial tracking system for collection procedures, communicate relevant information to auditors, and process monthly penalty and interest assessments.
• Manage single-event licensing in coordination with event coordinators and vendors, review permits from the Clerk’s office, and consult other resources as needed.
• Manage and process the annual senior citizen sales tax rebate in accordance with eligibility requirements, policy, and code.
• Document policies and procedures and review licenses and permits from other City departments as needed.
• Post monthly financial activity from the Business Tax module to the General Ledger module.
• Reconcile the Business Tax module to the General Ledger monthly, correct reconciling items, and prepare journal entries as needed.
• Reconcile and prepare the School Tax Transfer monthly, correcting reconciling items and preparing journal entries as needed.
• Record and maintain essential documents in accordance with City records retention policies.
• Contribute to public education activities, including developing, implementing, and presenting tax seminars and creating mailings and tax information brochures.
• Conduct public outreach and networking with local organizations, including the Chamber of Commerce and Main Street Steamboat.
• Assist the Budget and Tax Manager with the annual City budget and prepare reports as requested.
• Assist the Finance Department with special projects as requested by the Director or supervisor.
• Serve as a City ambassador, uphold City values, and promote safety.

Benefits

• Medical, dental, and vision coverage options for full-time roles.
• Employee Assistance Program.
• 401(a) plan with company match.
• Merit eligibility through the annual performance review process.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree