Sales and Use Tax Technician

City of Streamboat Strings•Steamboat Springs, CO

1d•$27 - $39•Onsite

About The Position

When joining the City of Steamboat Springs, you can expect to work for an organization with: A team that strives to make this the best place you’ve ever worked! A focus on supporting our employees’ mental, physical, and financial well-being. A commitment to diversity, equity, and inclusion that creates a welcoming city. A highly engaged workforce proudly serving our community with excellence and distinction. A passion for strategically providing outstanding municipal services. A promise to each other to support the work we all do for the city, community & Yampa Valley Uniqueness Fuels Our Innovative Spirit Our commitment to inclusion across race, gender, age, religion, identity, and experiences drives us forward every day. It's the collective sum of our experiences that makes Steamboat Springs and the Yampa Valley a powerful, insightful, and welcoming community. GENERAL PURPOSE Performs general sales tax fiscal duties, customer service, analysis, administration, and general accounting duties of the City as set forth in the municipal code. SUPERVISION RECEIVED Works under the general supervision of the Budget and Tax Manager SUPERVISION EXERCISED None. THE QUALIFIED INDIVIDUAL Serves as an ambassador of the City of Steamboat Springs and upholds City values of Service, Teamwork, Integrity, Well-being, Respect and Compassion, while espousing safety at all times.

Requirements

Graduation from high school or GED, Associate degree in Business, Accounting, Finance or related field.
Any equivalent combination of education and experience in Business, Accounting, Collections or Finance including customer service work.
Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures.
Skill in operating listed tools and equipment.
10-key skills used frequently.
Ability to perform arithmetic computations accurately and quickly; ability to communicate effectively verbally and in writing; ability to establish successful working relationships; ability to work under pressure and/or frequent interruptions; ability to work with angry or difficult customers.
Maintain confidentiality.
Must be able to read and explain statutes, and regulations that apply to the determination, assessment, and collection of revenues.
State of Colorado driver’s license.

Responsibilities

Manage the business tax collection module in Caselle including the processing of sales tax licenses to the creation of new customer accounts, processing of sales and accommodation tax returns, assist in general use tax questions and account management, and maintaining customer account accuracy.
Utilize and develop system reports and internal controls to ensure the accuracy of deposits and returns processed.
Manage corrections as needed.
Acts as the subject matter expert for the Business Tax Module, CO SUTS, OnBase electronic records retention software, Xpress BillPay, and works directly with the software vendor or IT as needed.
Obtain and maintain a working knowledge of the City tax and licensing codes and regulations, processes and procedures.
Assist taxpayers in understanding and complying with the City's sales, use, and accommodations tax laws by providing relevant information, responding to questions, and assisting in the preparation of tax returns.
Respond to customer inquiries regarding sales and use tax accounts.
Edits, reviews, and updates customer account files to ensure accuracy in Caselle.
If applicable to the account: process refunds.
Prepare and distribute correspondence related to delinquent accounts monthly.
Maintain an initial tracking system for collection procedures to assist the auditors’ collection efforts and communicating pertinent information as needed.
Process the monthly penalty and interest assessments on delinquent past due accounts.
Manage the Single Event licensing process by collaborating with the special event coordinator for the particular event, working with each vendor, reviewing the permits from the Clerk’s office, and reaching out to other resources as needed.
Manage and process the annual senior citizen sales tax rebate ensuring the eligibility requirements are in alignment with the policy and code.
Document’s policies and procedures as needed.
Review of licenses and permits from other city departments as needed (e.g. liquor license, special activity permits, code enforcement).
Monthly financial posting from the Business Tax module to the General Ledger module.
Monthly account reconciliation of the Business Tax module to the General Ledger module including the correction of reconciling items and preparation of journal entries as needed.
Monthly account reconciliation and preparation of the School Tax Transfer including the correction of reconciling items and preparation of journal entries as needed.
Record and maintain all essential documents in adherence to City’s current records retention policies.
Contribute to the Tax Division’s educational activities to develop, implement, and present seminars for the public including general sales tax, and other industry specific topics such as accommodations.
Create and send out mailings on new processes.
Create and Update tax information brochures.
Continue public awareness and outreach by networking with other local entities such as the Chamber of Commerce, Main Street Steamboat, and other organizations that coordinate events.
Assist the Budget and Tax manager on preparing the City’s annual budget and create reports as requested.
Assist Finance Department on special projects as requested by the Director and or Supervisor