Sales and Training Coordinator

Ulbrich Stainless Steels & Special Metals, Inc. • North Haven, CT

2d

About The Position

Ulbrich is seeking a Sales and Training Coordinator who is looking for an exciting opportunity with an industry leader in the metals field. Under general direction of the Corporate Training Manager you will be responsible for the administrative support of the Ulbrich sales group and the companywide training programs, including but not limited to the Customer Relationship Management(CRM) platform and LMS platform. The Sales and Training Coordinator will assist in supporting end-users, data entry, running reports, and administrative tasks as needed.
Specific job responsibilities include, but are not limited to:
Maintain and support the LMS, including setting up user accounts, permissions, roles, and groups.
Work closely with management on the upload and organization of the learning content (courses, SCORM packages, videos).
Assist with course setup, scheduling, and catalog coordination.
Generate and distribute training reports, completion records, and compliance tracking.
Run reports on monitor system usage and work closely with management to identify trends or areas for improvement.
Provide basic technical support to users, including but not limited to password issues, platform access issues and course related questions.
Liaison with outside training vendors on content creation, scheduling, and resources.
CRM data entry and maintenance, supporting account information integrity.
Coordinate CRM activities through various departments and divisions.
Create Excel files and distribute them for forecast sessions.
Support Sales department on administrative tasks as needed.

Requirements

• Strong communication skills
• Ability to react quickly and solve problems
• Strong organizational and multi-tasking skills
• Customer service orientated
• Strong project management skills
• Experience in Microsoft CRM or similar CRM product
• Intermediate-level experience with MS Office (Internet, Excel, Word, and PowerPoint)
• Proficient with internet search tools

Nice To Haves

• A bachelor’s degree in business preferred

Responsibilities

• Maintain and support the LMS, including setting up user accounts, permissions, roles, and groups.
• Work closely with management on the upload and organization of the learning content (courses, SCORM packages, videos).
• Assist with course setup, scheduling, and catalog coordination.
• Generate and distribute training reports, completion records, and compliance tracking.
• Run reports on monitor system usage and work closely with management to identify trends or areas for improvement.
• Provide basic technical support to users, including but not limited to password issues, platform access issues and course related questions.
• Liaison with outside training vendors on content creation, scheduling, and resources.
• CRM data entry and maintenance, supporting account information integrity.
• Coordinate CRM activities through various departments and divisions.
• Create Excel files and distribute them for forecast sessions.
• Support Sales department on administrative tasks as needed.

Benefits

• This position offers competitive salary and benefits and the opportunity to expand your skills within a company that offers both a diverse workforce and a welcoming company culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees