About The Position

Nordstrom is hiring for Sales and Support positions at its Somerset Collection store in Troy, Michigan, across Women's Apparel, Men's Apparel, Shoes, Active & Lingerie, Kids Apparel & Shoes, Accessories, and Home. Candidates may attend the hiring event on Thursday, November 19, 2026, between 11 a.m. and 5 p.m. without scheduling in advance. Applicants should follow the hiring event signs or ask an employee for directions. A résumé is welcome but not required, and the interview process takes approximately one hour. On-the-spot offers will be made for most roles. Applications are accepted on an ongoing basis, and applicants unable to attend may still be considered. Pay depends on location and job-related knowledge, skills, and experience. The posting lists Sales pay at $14.00 per hour and Stock/Fulfillment/Customer Service pay at $18.30–$19.00 per hour; other roles have separate pay ranges. Sales commissions vary by merchandise, typically 3%–14.5% for apparel, shoes, and accessories, and 3% for Beauty and Men’s Fragrance sales roles. The posting also notes possible performance-based incentives or bonuses. The role requires continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Employees frequently use their hands for grasping, fine manipulation, pushing, and pulling; handle bulky or awkwardly shaped merchandise, including reaching and lifting items above their heads; regularly lift up to 10 pounds; and occasionally lift up to 25 pounds.

Requirements

  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Assist customers.
  • Handle merchandise, including bulky or awkwardly shaped items.
  • Work in one of the listed sales and support areas: Women's Apparel, Men's Apparel, Shoes, Active & Lingerie, Kids Apparel & Shoes, Accessories, or Home.

Benefits

  • 20% employee/merchandise discount
  • Medical, vision, and dental insurance options
  • Retirement benefits, including 401(k)
  • Paid time away/PTO accruals and holidays
  • Life insurance and disability insurance options
  • Employee Assistance Program resources
  • Opportunities for advancement
  • Possible performance-based incentives or bonuses
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