Sales and Service Engineer

Pfaudler Company•Indianapolis, IN

3d•Remote

About The Position

The Sales & Service Engineer for Sealing Technology Products will report to the Senior Director, Sales Americas for the Process Performance Technologies (PPT) of GMM Pfaudler. The job holder is responsible for sales development and for contributing to development of and implementing the sales strategy with a focus on aggressive growth of sealing technologies in the pharmaceutical, chemical, and food industries. A successful candidate can work well autonomously as well as collaborate in a cross-functional team environment, enjoys hands-on problem solving and has a service-focused mindset. This position is remote with a target home base in the Midwest region. Extensive travel (60 – 80%) is expected, including flexibility to travel throughout North America as may be required.

Requirements

Technical degree or equivalent training
3-5 years of sales experience with rotating equipment, preferably with an International sealing technology company
Strong planning and organizational skills.
Excellent communication, negotiation, and presentation skills.
Familiarity with industrial markets and commercial business.
Proficiency in CRM software and other sales tools.
Results-oriented mindset with a focus on achieving and surpassing goals.
Adaptability to dynamic markets and fast-paced environments.
Highly motivated with a natural authority and a “hands-on” mentality
Strong customer service and development focus

Responsibilities

Establishing, maintaining and growing relationships with existing customers
Development and implementation of strategies and measures to acquire new customers
Working to convert new leads into prospective customers with the ultimate goal of order conversion and establishing a repeat customer
Finding, Qualifying and Reviewing inquiries
Preparing and presenting sales offers and follow up to obtain order closure
Processing orders in the business system
Assist with follow up to handle any claims, customer concerns, accounts receivable, etc. activities
Coordinating required support with field sales/service staff
Develop and Execute the strategic orientation of the division together with the Interseal NA and International teams
Contribute ideas for Further development and optimization of workflows and processes in the sales department for continuous improvement
Preparation of market and competition analyses, identification of trends and market potentials
Log and manage sales activities using Salesforce
Monthly forecasting on key activities in region
Participate in sales reporting, planning and budgeting activities
Management or co-management of sales representatives/partners as well as prospecting assistance for new channel partners
Participation in trade shows to showcase and demonstrate the product offering
Keep eyes open for potential cross-selling opportunities during customer interactions