Sales and Revenue Operations Manager

PaylianceColumbus, OH
Hybrid

About The Position

The Sales & Revenue Operations Manager is the operational backbone of Payliance's go-to-market function. You'll drive pipeline visibility, CRM integrity, and cross-functional accountability — partnering with Sales, Finance, Product, and Risk to equip the revenue organization with the tools and insights needed to exceed targets. This is a high-impact, high-visibility role for an analytical, detail-oriented operator who thrives in fast-moving environments and can translate data into action.

Requirements

  • 4–7 years in Sales Operations, Revenue Operations, or a comparable role.
  • Hands-on Salesforce and/or HubSpot administration and configuration experience.
  • Strong analytical skills with the ability to translate data into clear, actionable insights.
  • Excellent communicator; comfortable influencing across Sales, Finance, Product, and Risk.
  • Proficiency in Excel; SQL or similar a plus.
  • Genuine openness to adopting AI tools and a willingness to experiment with new technology to work smarter and faster.

Nice To Haves

  • Experience in payments, fintech, or a regulated industry.
  • Familiarity with 6sense, Gong, Outreach, Salesforce CPQ, or similar sales tech.
  • Understanding of ACH, card processing, or lending workflows.
  • Background in channel partner management or sales compensation design.
  • Experience working in a private equity-owned, venture-backed, or high-growth startup environment.
  • Demonstrated ability to leverage AI tools to improve pipeline reporting, forecast accuracy, or operational workflows.

Responsibilities

  • Own pipeline health, funnel analytics, and sales forecasting; surface risks and opportunities proactively.
  • Build and maintain Salesforce/HubSpot reporting frameworks, stage definitions, and data standards.
  • Develop commercial scorecards and KPI dashboards for leadership decision-making.
  • Analyze revenue trends, booking patterns, and sales velocity to drive continuous improvement.
  • Administer and optimize Salesforce/HubSpot configuration, workflows, and automation.
  • Maintain account mapping, contact hygiene, lead routing, and process documentation.
  • Drive user adoption through training, SOPs, and ongoing enablement.
  • Support territory design, quota modeling, and comp plan development for direct and channel teams.
  • Track performance against quota; ensure accuracy and fairness in commission calculations.
  • Deliver timely data, reports, and insights to support deal strategy and execution.
  • Align with Marketing on lead definitions, SLAs, and campaign tracking.
  • Partner with Finance and Risk on deal structuring and post-close operations.
  • Support annual planning, SKO, tool evaluations, and process redesign initiatives.

Benefits

  • Competitve base salary based on experience and scope.
  • Performance-based annual bonus.
  • Medical, Dental, and Vision insurance.
  • 401(k) with company match.
  • Generous PTO plus paid company holidays.
  • Company-paid life and long-term disability insurance.
  • Paid parental leave.
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