Revenue Operations Manager

Shade.inc • New York, NY

1d • $100,000 - $160,000 • Onsite

About The Position

We're looking fill a Revenue Operations role to join our NYC office and build the operational backbone that powers Shade's growth. This is an exciting opportunity for someone analytical and process-oriented who thrives in ambiguity. You'll turn messy data into actionable insights, design scalable workflows, and directly impact how we acquire, convert, and retain customers across the M&E industry.

Requirements

• 3+ years in Revenue or Sales Operations, Business Operations, Analytics, Investment Banking, Consulting or within a fast-paced startup environment
• Strong HubSpot, Salesforce experience (pipelines, workflows, reporting)
• SQL proficiency and experience with BI tools
• Workflow automation experience (Zapier or similar)
• Track record working cross-functionally with GTM teams
• Self-starter with strong communication skills

Nice To Haves

• Attribution modeling, forecasting experience, B2B SaaS background
• M&E or creative software industry experience
• Python/R for analytics

Responsibilities

• Own HubSpot CRM configuration, workflows, and data quality
• Build multi-touch attribution models for marketing, events, and outbound touchpoints
• Design and implement operational workflows using Zapier and automation tools
• Evaluate, integrate, and drive adoption of GTM tools (Gong, Vitally, etc.)
• Create sales enablement collateral, battle cards, and process documentation
• Build GTM dashboards and forecasting models using SQL and BI tools
• Write and optimize SQL queries to extract, transform, and analyze data from multiple sources
• Develop sales forecasting models and lead scoring systems
• Perform deep-dive analyses to uncover insights and drive company-wide optimization
• Support Sales, Marketing, and CS teams with tooling, reporting, and operational infrastructure
• Partner with leadership to translate data insights into strategic recommendations
• Present actionable recommendations to help GTM teams maximize impact

Benefits

• Free lunch (<$30)
• Free dinner (<$30) if you stay more than 9 hours
• Fully covered health insurance including dental and vision (including dependents)
• 401k with % match
• Unlimited PTO
• Lifetime gym membership
• Commuter benefit for subway

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed