Sales and Revenue Operations Manager

Nectir

3d•$115,000 - $155,000•Remote

About The Position

Nectir is seeking its first full-time Sales and Revenue Operations Manager to manage the company's go-to-market operations, focusing on ARR and the entire process from a signed agreement to payment. This role involves handling the complexities of selling AI solutions to educational institutions, including data privacy agreements, contract reviews, vendor registrations, RFPs, and cooperative purchasing contracts. The manager will ensure the sales forecast is reliable for leadership and the board, and establish territory and quota structures for the sales team. The role will collaborate closely with sales, marketing, customer success, finance, and legal departments, reporting to the COO initially, and later to the Head of Sales.

Requirements

Hands-on experience running deal desk or contract-to-cash for a B2B SaaS company, including MSAs, order forms, redlines, invoicing, and commissions.
Admin-level experience with HubSpot, or deep admin experience with a comparable CRM and the ability to become fluent in HubSpot quickly.
Track record of building ARR or revenue reporting that Finance has approved, including renewals, expansion, and churn.
Experience running a forecasting cadence relied upon by sales leadership.
A builder's instinct for scalable processes and automations, with the ability to gain adoption from individuals not reporting to you.
Exceptional attention to detail.
Proactive, self-directed communication in a remote, async team environment.
No degree requirements; knowledge and ability are prioritized over formal education.

Nice To Haves

Experience selling into higher education or K-12, including DPAs, district contract reviews, vendor registration, RFPs, or cooperative purchasing (e.g., TIPS).
Territory design and quota or capacity planning experience.
Experience with Gong, Apollo, Instantly, Clay, DocuSign, or Stripe.
First or early RevOps hire at an early-stage company.
Experience using AI tools to expedite contract, reporting, or data-hygiene tasks, with a clear process for manual verification.

Responsibilities

Own ARR and Revenue Reporting, including rolling out the ARR framework in HubSpot for various contract scenarios (multi-year, annual-PO, pilot, academic-calendar, expansion, contraction, churn).
Reconcile ARR with Finance monthly and track revenue movements.
Report gross and net revenue retention, and build leadership and board dashboards.
Run the Deal Desk, Contract to Cash process, including building a self-serve path for standard MSAs and order forms.
Manage redlines, DPAs, and district-provided contracts, separating business and legal terms.
Coordinate RFPs, vendor registrations, and cooperative purchasing contracts.
Oversee the close checklist, order processing, invoice requests, and commission calculations.
Enforce deal stage definitions across New Business, Renewal, and Expansion pipelines.
Run weekly forecast and renewal forecast cadences.
Flag quiet deals to reps and sales leadership weekly and maintain nurture follow-ups with Marketing.
Design territories and account assignments based on coverage and pipeline.
Build quota and capacity models for new sales hires.
Run the annual territory and quota refresh, and track attainment with the Head of Sales.
Administer HubSpot, ensuring data cleanliness (required fields, deal source, segmentation, imports).
Own the GTM tool stack (Gong, Apollo, Instantly, Clay, DocuSign, Stripe) and their integration, making decisions on what to keep, fix, or cut.
Build lifecycle automation and event/campaign tracking with Marketing.
Train new sales hires on HubSpot and internal processes.

Benefits

Competitive base salary
Comprehensive health coverage: medical, dental, and vision (for US-based roles only)
401k with employer match (for US-based roles only)
Unlimited PTO
Equity (stock options)
Flexible, remote-first work environment

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