Revenue Operations Manager
About The Position
Lumana helps organizations turn video into action. Our AI video security platform helps customers improve safety, strengthen security, and respond faster when it matters most. Founded in 2021 and backed by leading Silicon Valley investors, we’re growing quickly. Here, you’ll think big, move fast, and own work that has a visible impact. We’re looking for a Revenue Operations Manager to optimize our go-to-market engine across Sales, Marketing, and Customer Success. You’ll be a critical partner to our GTM leaders, driving operational excellence through data, systems, and strategy. The ideal candidate thrives in a fast-paced global startup environment and has a passion for turning complexity into clarity. You’ll own process improvement, forecasting, reporting, and enablement workflows — ensuring alignment and efficiency across the entire customer lifecycle.
Requirements
- 5+ years of leadership experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or tech environment.
- Proven experience supporting GTM teams (Sales, Marketing, and CS) in a scaling startup or high-growth environment.
- Deep understanding of CRM and marketing automation systems (Salesforce, HubSpot, or similar).
- Strong analytical skills and comfort working with large data sets; proficiency in Excel/Google Sheets, SQL or BI tools.
- Excellent communication and stakeholder management skills — able to influence across all levels of the organization.
- Bias toward action, with a problem-solving mindset and the ability to navigate ambiguity.
- Global mindset; experience working across regions or distributed teams.
Nice To Haves
- Experience with AI, IoT, or enterprise hardware + SaaS business models.
- Familiarity with channel or partner-led go-to-market strategies.
- Experience implementing or integrating RevOps tools like Clari, Chili Piper, LeanData, or Gong.
Responsibilities
- Partner with Sales, Marketing, and Customer Success leadership to define, measure, and improve key performance metrics across the funnel.
- Own forecasting, pipeline health, and funnel conversion analysis to drive predictable growth.
- Manage and optimize our GTM tech stack (Salesforce, HubSpot, Gong, and data visualization tools) to ensure accuracy and adoption.
- Build and maintain dashboards and reports that inform strategic decisions and drive accountability.
- Lead deal desk operations, including quote management, approvals, and contract accuracy.
- Develop playbooks and process documentation to ensure scalability and consistency as the company grows.
- Partner cross-functionally with Finance and Product teams to connect revenue data to broader business outcomes.
- Other duties may be assigned.
Benefits
- Equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
