Sales and Operations Planner

Jostens•Minneapolis, MN
•$100,000 - $125,000•Hybrid

About The Position

The Sales and Operations Planner aligns demand, supply, and financial plans to help the organization meet customer demand efficiently and profitably. The role facilitates the S&OP process by integrating input from Sales, Operations, Finance, and Supply Chain into a single executable plan that balances service, cost, inventory, and capacity. The position is hybrid, with onsite work at Jostens’ Minneapolis headquarters three days per week, and requires travel one week per quarter.

Requirements

  • Bachelor’s degree in Supply Chain, Business, Operations, Finance, Engineering, or a related field.
  • 3–5+ years of experience in S&OP, demand planning, supply planning, or a related supply-chain role.
  • Strong understanding of the S&OP / IBP process and cross-functional planning cadence.
  • Experience analyzing demand, supply, capacity, and inventory trade-offs.
  • Proficiency in Excel, including pivot tables, formulas, and data analysis.
  • Ability to communicate complex planning scenarios clearly to cross-functional stakeholders.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Experience working in fast-paced, deadline-driven environments with changing priorities.

Nice To Haves

  • Experience in manufacturing, apparel, or seasonal/forecast-driven businesses.
  • Exposure to financial planning, AOP, or budget alignment within S&OP.
  • APICS / ASCM certification (CPIM, CSCP) or similar credentials.
  • Strong data visualization or dashboarding skills using Power BI, Tableau, or similar tools.
  • Bilingual in English and Spanish.

Responsibilities

  • Own a monthly published demand plan that integrates statistical forecasts, sales inputs, customer signals, and market trends.
  • Manage demand-plan performance across a rolling 12–24-month horizon and track and improve forecast accuracy.
  • Translate the demand plan into a constrained supply plan, identify gaps, and present scenarios for decision-making.
  • Own recommendations on make-versus-buy decisions and inventory ownership.
  • Develop and lead monthly routines based on an annual planning calendar.
  • Collaborate with business stakeholders to reconcile unit-level production and purchase plans against financial targets, key initiatives, productivity, and margin targets.
  • Integrate Sales, Finance, Operations, and Procurement; support scenario modeling for capacity changes, demand shifts, and inventory builds; and maintain planning parameters and data accuracy.
  • Provide reporting for business performance management; analyze and identify emerging trends, risks, and outliers, and develop solutions to achieve service-level targets, including addressing delivery constraints, pull-forward opportunities, and operational issues or opportunities.
  • Manage and design best practices across S&OP processes and drive strategic and continuous-improvement activities.
  • Partner with IT to manage the utilization, maintenance, and optimization of S&OP tools, including data maintenance.

Benefits

  • Competitive healthcare coverage, including health, dental, and vision insurance.
  • Voluntary benefits, including home and car insurance, pet insurance, and a flexible spending account.
  • 401(k) plan with immediate vesting.
  • Hybrid schedule with onsite work three days a week.
  • Accrued paid time off and company-paid holidays.
  • For Washington residents: 13 vacation days, 8 paid sick leave days, 11 company-paid holidays, and family paid leave.
  • Tuition reimbursement after six months of service.
  • Annual bonus eligibility.
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