Sales and Operations Administrator

Sonepar•Odessa, TX

About The Position

The Sales and Operations Administrator plays a key role in supporting branch management by coordinating sales and operational activities. This position is responsible for driving operational efficiency, optimizing resource utilization, and contributing to the overall profitability of the branch.

Requirements

Proficiency in Microsoft Office Suite (Excel, Word, Teams, PowerPoint) and database tools such as Access.
Strong verbal and written communication skills.
Ability to effectively present information and respond to inquiries from managers, clients, and customers.
Collaborative mindset with the ability to work effectively in a team environment.
Excellent organizational and time management skills.
High attention to detail and accuracy.

Nice To Haves

Associate's degree (A. A.) or equivalent from two-year college or technical school

Responsibilities

Foster positive relationships with customers and colleagues through professional communication, courteous behavior, and a helpful attitude—both in person and via phone/email.
Review open-order reports and expedite delayed or high-priority products as needed and coordinate with suppliers and sales team to ensure timely delivery of product.
Support branch team in managing accounts and processing sales orders using the Eclipse operating system; promptly resolve customer inquiries and order-related issues.
Assist with answering general inventory and receiving questions.
Continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and internal teams.
Utilize and maintain appropriate company and/or customer pricing systems.
Communicate with internal and external customers to receive orders for products as needed.
Support logistics coordination as needed to ensure timely shipping and receiving; may occasionally assist with physical handling, receiving and shipping of materials.
As needed, assist branch safety reporting, equipment management, facility supplies, and support general internal safety protocol.
Contribute to branch safety initiatives, including reporting, equipment management, and facility supply oversight as needed.
Manage freight claims and create driver manifests as needed.
Assist with unapproved accounts payable (AP) items and follow up for resolution.
Create and maintain customer open-order reports
Assist management with generating reports to support business growth and strategic planning.
Contribute to the planning and execution of branch events and internal activities as needed.