Sales/FI manager

Genesis of St. Charles•Saint Peters, MO

4d•Onsite

About The Position

Genesis of St. Charles is seeking an accomplished Sales and Finance Manager to join its leadership team. This role is for a complete automotive professional expected to manage the sales floor, structure deals, develop salespeople, protect profitability, deliver an exceptional luxury experience, and produce at a high level in the finance office. The position is ideal for someone who sees the opportunity in building a growing luxury brand and dealership, rather than maintaining an established operation.

Requirements

Experienced automotive professional
Successful automotive sales management and/or F&I management experience
Strong desking and deal-structuring ability
Proven F&I production
Strong understanding of lender programs, compliance and funding
Ability to coach, train and hold a sales team accountable
Strong closing and customer-facing skills
Excellent organizational and follow-through skills
A competitive mindset without sacrificing customer experience
High-performing F&I Managers ready for broader leadership responsibility
Experienced Sales Managers who have demonstrated the ability to produce in F&I

Nice To Haves

Luxury automotive experience strongly preferred
Genesis, Hyundai or premium-brand experience is a plus

Responsibilities

Manage daily showroom activity and sales floor operations
Desk and structure new and pre-owned vehicle transactions
Work directly with sales professionals on negotiations, closing and customer TOs
Maximize opportunities while maintaining a customer-first sales process
Help grow both new and pre-owned volume
Monitor inventory, aging, pricing and merchandising
Assist with appraisals and trade evaluations
Hold the team accountable to CRM, follow-up and dealership processes
Coach and develop sales professionals on a daily basis
Perform complete F&I presentations on assigned transactions
Secure competitive lender approvals and structure deals appropriately
Maximize finance and product opportunities while maintaining compliance
Maintain strong backend PVR and product penetration
Manage CITs, funding and lender documentation
Ensure deals are complete, accurate and turned into accounting promptly
Handle cash, finance, lease and specialty transactions
Maintain excellent relationships with lending partners
Deliver the level of experience expected from a luxury automotive brand
Help resolve escalated customer concerns
Maintain outstanding Genesis CSI performance
Support and enforce the Genesis delivery process
Maintain required manufacturer and dealership training
Lead from the floor and be accessible to both customers and sales professionals
Work collaboratively with the other Sales and Finance Managers as one management team