Sales and Events Specialist

Marriott•Jackson, WY

21h•$58,000 - $63,000•Onsite

About The Position

The Sales and Events Specialist will be based in Jackson, WY, and will lead and serve as a key role to several functions at The Cloudveil, which enable our team to execute groups and events effectively, provide personalized and high-touch experiences for our VIP leisure guests, and represent our Michelin Key hotel in Jackson Hole through important community partnerships. In addition, this role manages group sales for Crystal Creek Hospitality’s hotel in Boston.

Requirements

College degree or equivalent experience
3+ years of experience in hotel sales, preferably at an upscale, full-service hotel
Excellent verbal and written communication skills
Ability to manage time effectively, handling multiple projects at a time and meeting deadlines
Ability to effectively liaise between the hotel and client, communicating clearly both verbally and through email
Excellent attention to detail
Sales aptitude, building relationships to assist with selling, upselling, and re-booking the business
Mastery of Microsoft Office

Responsibilities

Manages lead catching and distribution for the hotel, fielding both e-channel and phone leads, and assigning as needed
Works side-by-side with Conference Services Manager, managing group room blocks in both CI/TY and the hotel’s property management system (i.e., rooming lists, updates, and special requests)
Manages local partnerships and facilitates on-property activations in the hotel's common spaces as a way of providing fun, value-added experiences for our guests and the local community
Manages pre-arrival reservations and arrangements (i.e., amenities and special requests) for luxury consortia guests (i.e., Fine Hotels and Resorts, Chase The Edit, and Luminous stays)
Executes bookings for live music, yoga, and other value-added guest engagement opportunities throughout the year
Creates weekly events calendars, placed in our common spaces and guestrooms, which help guests discover the many happenings in Jackson Hole throughout their stay at The Cloudveil
Serves as the primary contact for designated travel agencies, negotiates accommodations, and maintains long-term business relationships.
Excellent knowledge of hotel facilities and guestrooms.
Develop relationships with meeting planners and community members to stay top of mind when planning meetings and events
Develop relationships with the Marriott Global Sales Team to communicate better throughout the negotiation process, to identify need dates, and to stay top of mind so as not to miss out on any potential opportunities
Attend and be a representative for both Hotels at various tradeshows with the Marriott Global Sales Team and the Convention Bureau
Participate in and create FAM opportunities and site visits that will benefit the Hotel
Review RFPs and work with revenue tools and the Revenue team to evaluate the opportunity
Create proposals and contracts
Exercises discretion in negotiating group agreements, concessions, and events packages within established guidelines
Prepare for site visits by coordinating with the onsite team to inspect rooms, provide take-away gifts, and send site alerts to all departments
Conduct tours of the property with meeting planners and potential clients
Communicate clearly to the onsite team during the turnover process, providing any special hotel arrangements, including special billing requirements and guest room accommodations per client’s requests
Prospect from potential business for the hotel through various reports and meeting attendee lists
Assist with updating collateral, PowerPoint presentations and websites as needed.