Sales and Events Coordinator

Naturally Pacific Resort • Campbell River, BC

6d • Onsite

About The Position

As a key member of our team the Sales and Events Coordinator will play a key part in supporting the Director with planning, organizing and executing various group and social events hosted within Naturally Pacific Resort. The Sales and Events Coordinator will be responsible for ensuring a seamless and enjoyable experience for participants, managing logistics, and coordinating with both internal and external stakeholders related to the event.

Requirements

• 2 years events and hospitality experience
• Strong interpersonal skills with a service focused orientation.
• Highly organized with a keen eye for detail.
• Ability to multitask in a fast-paced self-guided environment.
• Influential skills to work collaboratively across teams and departments.
• Strong listening skills and ability to focus attention on client needs.
• Excellent communication skills, both written and verbal required.
• Strong organizational and multitasking skills.
• Ability to work under pressure and meet tight deadlines.
• Proficient in using event management software and Microsoft Office Suite

Responsibilities

• Act as the onsite contact for all assigned groups, as well as working with the customer to produce Banquet Event Orders and Group Recaps.
• Plan and direct meetings, as requested by client.
• Coordinate and plan all aspects of resort events, including weddings, corporate.
• Ensure that all logistical arrangements are met such as venue setup, catering, audio-visual, and any other services offered to the client.
• Responsible for the coordination of all aspects of the event the day of, from set-up to breakdown.
• Collaborate with internal teams, including catering, facilities, and technical support, to ensure a cohesive and well-coordinated event.
• Anticipate and address potential issues or challenges during events.
• Implement effective solutions in real-time to ensure a smooth event experience.
• Collect feedback from clients and participants for post-event evaluations.
• Analyze feedback and make recommendations for continuous improvement.
• Assists the Sales Team with preparing group booking contracts, proposals, and other correspondence to support the sales process.
• Prepare banquet event orders when required to assist the planning team in detailing client events.
• Understand and respond to all guest needs and requests in a timely and professional manner.
• Process billing for the group to ensure accounting has accurate billing once the event is complete.
• Attain pre-set monthly revenue goals for banquets, as determined by the Director of Sales and the Food and Beverage Manager.
• Provide excellent service and ensure guest satisfaction throughout the event.

Benefits

• Comprehensive employer paid health, vision, and dental coverage for you and your family.
• Access to ongoing training and development opportunities to support your career growth and advancement within the company.
• Employee and Family Assistance Program.
• Discounts on various resort amenities and services such as food, golf, retail, and spa.
• Support for your health and wellness goals.
• Registered Pension Plan (RPP) eligibility after 1 year.
• Accommodations available for qualifying candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed