Edgefield Sales and Events Coordinator

McMenaminsTroutdale, OR
Onsite

About The Position

McMenamins Edgefield is Hiring for Sales and Events Coordinator! McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds. This Sales and Events Coordinator’s primary responsibility is to book all events including all types of social and business functions for the Property. Duties include but are not limited to: Follow-up with customers after initial inquiry, booking the event in the computer, generating contracts, planning menus and set-up, overnight accommodations, property tour, visiting the event, handling billing questions and problem solving as well as miscellaneous administrative duties. The Sales and Events Coordinator often meets with the client several times before the event, and at times must be available on the actual day of the event. This person uses daily trace reports to keep customers up to date with signed contracts, deposits, room lists, etc. This position can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline-oriented environment. A Sales and Events Coordinator must also have the ability to work well independently and as a member of a team.

Requirements

  • Extensive customer service experience is preferred.
  • Computer experience including knowledge of Opera Cloud, Excel, Word and email use preferred.
  • Ability to remain positive and polite in stressful situations.
  • Flexible schedule including days, evenings, weekend and holiday availability required.
  • Previous event planning experience preferred.

Responsibilities

  • Book all events including all types of social and business functions for the Property.
  • Follow-up with customers after initial inquiry.
  • Book the event in the computer.
  • Generate contracts.
  • Plan menus and set-up.
  • Arrange overnight accommodations.
  • Conduct property tours.
  • Visit the event.
  • Handle billing questions and problem solve.
  • Perform miscellaneous administrative duties.
  • Meet with clients several times before the event.
  • Be available on the actual day of the event.
  • Use daily trace reports to keep customers up to date with signed contracts, deposits, room lists, etc.

Benefits

  • Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
  • Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
  • Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees.
  • 401(K)plan with employer contribution to eligible employees.
  • Paid Time Off (PTO).
  • Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts.
  • Belief in a work life balance.
  • Be part of a fun team and having a positive work environment.
  • Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.
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