Sales and Event Manager

Millennium Hotels and Resorts•Scottsdale, AZ

1d•Onsite

About The Position

The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations. Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: Passion for Hospitality – Delivering meaningful and memorable guest experiences, Entrepreneurial Spirit – Taking ownership and acting with agility, Innovation – Continuously improving how we operate and serve, Progressive & Solutions-Oriented – Staying adaptable and focused on results. These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees. You will lead day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

Proven leadership experience in hospitality or related industry
Ability to drive performance, accountability, and team engagement
Strong decision-making and problem-solving capabilities
Experience managing operations, budgets, or departmental goals
Demonstrated ability to lead through change and innovation
2+ years of experience in hotel sales, catering, events, or conference services
Strong relationship-building and communication skills
Organized, proactive, and commercially minded
Comfortable managing multiple priorities in a fast-paced environment
Hospitality experience required
High school diploma or equivalent required

Nice To Haves

Delphi or similar sales system experience preferred

Responsibilities

Lead performance through strategic planning and execution
Lead with an entrepreneurial mindset, taking ownership of outcomes
Build and sustain a high-performing, engaged team culture
Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Coach, develop, and inspire employees
Provide feedback, direction, and recognition
Foster engagement and continuous growth
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence
Generate new business across group, corporate transient, catering, and event segments
Manage and grow existing accounts
Conduct client outreach, site tours, sales calls, and appointments
Prepare proposals, negotiate contracts, and close business
Coordinate event details and support successful execution
Partner with operations teams to deliver an exceptional client experience
Identify upsell opportunities and help maximize hotel revenue