Sales and Design-Outside Sales-Edwards Colorado

Tharp Cabinet Company•Frisco, CO

9d•$65,000 - $90,000•Hybrid

About The Position

Tharp Custom Cabinetry is a family-owned company with over 50 years of experience and is the largest custom cabinet manufacturer in Colorado. We are dedicated to creating dream spaces through superior customer experiences, focusing on employees, customers, processes, and continuous improvement to deliver the best quality and lead times. The Design + Sales position is responsible for actively pre-qualifying, pursuing, engaging, and closing sales for cabinets and related products and services for contractors, design partners, and retail customers. This role requires identifying, qualifying, and selling to these specific customer segments, which involves a comprehensive pre-qualification effort and documented reporting of prospects. The position demands strong interpersonal and communication skills, sales material development, concept and final design development, budget/price estimate creation, and meticulous file management. The role involves daily communication with a wide range of individuals, including executives, design professionals, site personnel, and various internal departments, requiring professionalism and business acumen.

Requirements

Proficient computer skills including MSOffice, Outlook, Excel, etc.
Ability to learn and use proprietary Custom Software solutions.
Excellent customer service, organization, communication, and problem solving skills.
Ability to manage several activities at once and make decisions as circumstances change.
Manage allocated resources such as the Design team, to confirm customer requests have been captured and in drawings and quote.
Set and manage customer expectations relating to design, quote, product, and service expectations.
Be an advocate for continuous improvement, and tight process adherence to deliver quality.
Complete customer follow-up post project completion to obtain reviews and confirm customer satisfaction.
Must work well in a team environment and have the ability to work with others.
Ability to read and interpret Construction documents including Plans, specifications and contracts.
Participation with a Tharp Project Manager for product and customer development and relationships.
Create and maintain customer lists including management of customer status and yearly cNPS.
Create and present company sales presentations.
Complete customer design meetings in any Tharp showroom location.
Capture customer needs and develop solutions through asking questions and listening.
Communicate market trends and make recommendations on possible product implementation.
Ability to develop conceptual drawings and design.
Capable of multi-tasking to deadlines and completion to meet customer needs and timelines.
Ability to successfully maintain relationships intellectually as well as technologically.
Experience in cabinet manufacturing, engineering and production.
High School diploma required.
Previous sales, lead generation, lead development, and customer service experience with a proven track record showing success in closing sales and excellent customer communication and service skills are required.
Colorado Driver’s license and a driving record that meets Tharp’s Requirements.

Nice To Haves

Bachelor’s degree strongly preferred or work experience that is specifically applicable.

Responsibilities

Develop and close new business with contractors, design partners, and retail customers.
Detailed management and maintenance of customer list.
Customer interface, management, and maintenance.
Sales Material development and presentation.
Concept and Final design and drawing development.
Budget/Price Estimate development.
File creation and management as it pertains to customer development and management.
Other duties as may be assigned.