Sales and Design-Outside Sales-Cabinetry (Denver Colorado)

Tharp Cabinet Company•Denver, CO

13d•Onsite

About The Position

Tharp Custom Cabinetry is a family-owned company with over 50 years of experience and is the largest custom cabinet manufacturer in Colorado. They focus on creating dream spaces through superior customer experiences by emphasizing employees, customers, processes, and continuous improvement to deliver the best quality and lead time. The Design + Sales position is responsible for actively pre-qualifying, pursuing, engaging, and closing sales for cabinetry and related products and services. This role specifically targets contractors, design partners, and retail customers, requiring a comprehensive pre-qualification effort and documented reporting of prospects before full sales support is provided.

Requirements

Proficient computer skills including MS Office, Outlook, Excel, etc.
Ability to learn and use proprietary custom software solutions
Excellent customer service, organization, communication, and problem-solving skills
Ability to manage several activities at once and make decisions as circumstances change
Manage allocated resources such as the Design team to confirm customer requests are captured in drawings and quotes
Set and manage customer expectations relating to design, quote, product, and service
Advocate for continuous improvement and tight process adherence to deliver quality
Complete customer follow-up post project completion to obtain reviews and confirm satisfaction
Ability to work well in a team environment
Ability to read and interpret construction documents including plans, specifications, and contracts
Participate with a Tharp Project Manager for product and customer development and relationships
Create and maintain customer lists including management of customer status and yearly cNPS
Create and present company sales presentations
Complete customer design meetings in any Tharp showroom location
Capture customer needs and develop solutions through active questioning and listening
Communicate market trends and make recommendations on possible product implementation
Ability to develop conceptual drawings and design
Capable of multi-tasking to deadlines to meet customer needs and timelines
Ability to successfully maintain relationships intellectually as well as technologically
Experience in cabinet manufacturing, engineering, and production
High School diploma required
Previous sales, lead generation, lead development, and customer service experience with a proven track record of closing sales and delivering excellent customer communication are required.
Valid Colorado Driver’s License with a driving record that meets Tharp’s requirements.

Nice To Haves

bachelor’s degree strongly preferred, or directly applicable work experience.

Responsibilities

Develop and close new business with contractors, design partners, and retail customers
Detailed management and maintenance of customer list
Customer interface, management, and maintenance
Sales material development and presentation
Concept and final design and drawing development
Budget/price estimate development
File creation and management as it pertains to customer development and management
Other duties as may be assigned