Sales and Customer Service Representative

NaturescapeMuskego, WI
Onsite

About The Position

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Mueksgo, WI branch. This role involves making a real impact by providing solutions to customers, looking for sales opportunities, building long-term relationships, and ensuring the branch runs smoothly. During winter months, you will reconnect with customers to ensure they are set up for the season ahead. You will become comfortable having real conversations with people and asking for the sale. No background in sales or customer service is required.

Requirements

  • Strong communication skills (phone and email)
  • A positive mindset, with a solution-focused attitude
  • Comfortable talking to customers and asking for the sale
  • Computer and typing skills
  • The confidence to try new things and be willing to let us teach you the rest

Nice To Haves

  • Previous experience as an Office Assistant, Receptionist, Customer Service Representative, or Sales Associate

Responsibilities

  • Checking in on customer emails and voicemails and responding with care, offering solutions.
  • Looking for sales opportunities for services to fulfill customers' needs and aspirations.
  • Building long-term relationships with customers.
  • Processing mail daily.
  • Reconnecting with customers during winter months to ensure they are set up for the season ahead.
  • Having real conversations with people and asking for the sale.

Benefits

  • Starting at $19+/hr
  • Opportunities for weekly incentives
  • No experience necessary, training provided
  • 401K with 200% company match up to 6% - vested immediately
  • Health, dental, vision, and supplemental insurance
  • HRA and HSA
  • Up to 3 weeks of PTO and holidays in the first year of employment
  • Employee discounts
  • Typical annual raises and yearly bonuses
  • Advancement opportunities
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