Sales and Catering Coordinator - Hotel Valley Ho
About The Position
We are looking for a highly engaging, customer-focused individual to join our team as Sales & Catering Coordinator. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales & Catering Coordinator provides support for the leaders of the hotel and is responsible for a variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.
Requirements
- Passion and enthusiasm for helping others
- Collaborative in a team environment
- Listens and communicates well
- Demonstrated ability to work with confidential and sensitive information
- Strong attention to detail, while multi-tasking and delivering work on time
- Proficient with computers and computer programs, including Microsoft programs
Nice To Haves
- Someone looking to grow a career in Catering/Events
- Ability to build trusting working relationships
Responsibilities
- Provide timely customer service to hotel/resort team
- Assist with day to day operations of the main office functions and duties
- Assist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requested
- Create and distribute communication documents
- Update postings and communication venues throughout the Resort
- Process, in a timely manner, reports, invoices, bills and associated mail.
- Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.
- Open, read, and prepare answers to routine letters.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Take and distribute meeting minutes to appropriate individuals.
- Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
- Prepare letters, memos, and other documents
- Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.
- Document and communicate all guest requests/complaints to appropriate personnel.
Benefits
- 401k with a company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
