Sales and Catering Coordinator

Hersha Hospitality Management LP • San Jose, CA

1d

About The Position

Opportunity: Sales and Catering Coordinator Performs administrative functions in support of property sales and catering team in an effort to provide timely and accurate service to internal departments and external customers . Potential Career Path Sales, Catering or Conference Services Manager – Director of Catering or Director of Sales

Requirements

• High School diploma or Bachelor’s Degree preferred, but not required.
• Previous hotel sales or catering experience preferred, but not required.

Responsibilities

• Promptly answer telephone calls and communicate relevant account information to managers and departments.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Distribute memos, contracts, resumes, room requests, amenities and other communication as it relates to sales and catering to relevant departments.
• Act as a liaison between Sales/Catering Directors and Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s, resumes and changes.
• Politely and professionally converse with clients and respond to all inquiries.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction.
• Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards.
• File and organize copies of contracts and correspondence ensuring records are up to date.
• Reserve and confirm rooms, meeting space, and banquet space when necessary.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED