Sales and Catering Coordinator

Hollander Hospitality • Portland, OR

1d • Onsite

About The Position

The Crowne Plaza Portland Downtown - Convention Center is seeking a Sales and Catering Coordinator to join our team. The Sales and Catering Coordinator provides sales and event-related administrative support services; sells & details event space bookings; Maintains office organizational system, proactively keeping ahead of work flow. Responsible for the coordination and planning for a successful experience, directly with clients, once booked, and for coordinating and executing the details with the hotel team internally. Books event space and guest rooms as deployed, and takes charge of detailing event space needs and menus for existing Bookings made by others.

Requirements

• Knowledge of principles of providing customer service
• Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel
• Ability to establish and maintain interpersonal relationships, developing constructive and cooperative working relationships with others, and maintaining them over time
• Ability to prioritize efforts to support the directives and goals established by supervisor(s), hotels represented and Hollander Hospitality
• Ability to effectively organize, plan, and prioritize work
• Ability to actively and effectively participate in internal and external meetings
• Ability to make decisions and problem-solve, analyzing information and evaluating results to choose the best solution and solve problems
• Ability to resolve customer complaints or problems
• High school diploma or equivalent
• One-year administrative experience

Nice To Haves

• Experience in hospitality industry a plus

Responsibilities

• Provides sales and event-related administrative support services
• Sells & details event space bookings
• Maintains office organizational system, proactively keeping ahead of work flow
• Responsible for the coordination and planning for a successful experience, directly with clients, once booked
• Coordinates and executes the details with the hotel team internally
• Books event space and guest rooms as deployed
• Takes charge of detailing event space needs and menus for existing Bookings made by others
• Provide banquet support
• Consistently meet individual goals and contribute adequately towards team goals
• Consistently support the culture expectations of Hollander Hospitality and the hotel(s) represented
• Represent Hollander Hospitality with the highest level of integrity and professionalism
• Communicate effectively, both orally and in writing
• Maintain open communication with all co-workers to support a positive work environment and the best possible customer experience
• Anticipate the needs of others
• Create and contribute to a sense of fun and belonging for others
• Deliver outstanding, personalized guest experiences
• Attend and participate in required meetings and trainings
• Meet attendance requirements and deadlines with dependability and consistency

Benefits

• Paid Time Off
• Holiday Pay
• Paycheck Advancement Program
• Hotel travel discounts
• Supplemental Insurance
• Employee Assistance Program
• Subsidized Annual Tri-Met Bus Pass
• Complimentary Employee Parking
• Employee Meals
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• 401(k) with Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED