Sales and Account Manager - Industrial Automation

Lutra•Canada,

About The Position

Our client is a nationwide provider of advanced material handling and automated warehouse logistics solutions. They specialize in the installation of automated storage and retrieval systems, robotics, and complex supply chain automation for e-commerce, retail, logistics, and grocery sectors. As an Account Manager, you will drive business growth by identifying client needs and positioning specialized installation services across a diverse portfolio of automated systems. This role serves as a primary point of contact for clients, managing the full sales cycle from initial discovery and solution development to closing profitable business. You will collaborate closely with internal Sales, Operations, and Engineering teams to ensure project proposals align with technical capabilities, client requirements, and margin goals.

Requirements

Three to seven years of experience in sales, account management, or business development within industrial automation, material handling, construction, or industrial services
Proven track record of generating leads, developing proposals, and closing profitable project-based business
Deep understanding of solution-based selling, client qualification, and commercial contract development
Demonstrated ability to collaborate with cross-functional technical teams including engineering, estimating, and operations
Strong commercial and financial acumen with a clear understanding of project pricing and profit margins

Nice To Haves

Experience selling specialized installation services or complex technical project solutions
Background includes working with automated storage and retrieval systems or robotic warehouse logistics

Responsibilities

Identify, develop, and manage sales opportunities for specialized installation services across automated systems, racking, and robotic solutions.
Establish and maintain strong, trusted partnerships with clients throughout the entire sales lifecycle.
Engage with stakeholders to understand operational needs and recommend effective automation installation solutions.
Prepare and present precise project proposals, scope summaries, and pricing that align with corporate margin targets.
Partner with internal estimating, operations, engineering, and leadership teams to design accurate technical solutions.
Lead client communications regarding quotes, commercial clarifications, and scope alignment to drive successful outcomes.
Negotiate pricing, contract terms, and service expectations within approved corporate guidelines.
Maintain an active sales pipeline, manage forecasting, and provide regular updates on key account activities.
Coordinate the transition of awarded projects to operations and execution teams to ensure accurate scope delivery.
Monitor industry trends, client activity, and competitor developments to uncover new business avenues.
Deliver high-quality responsiveness and service while upholding rigorous professional and ethical standards.