Sales Analytics and Operations Specialist
About The Position
At Wenger Corporation, our work is driven by M.U.S.I.C. (Motivation, Unity, Success, Innovation, and Customer Commitment) and united by purpose. With over 80 years of passion for performance, we enrich lives by enabling and inspiring great performances through world-class products and solutions for music education, performing arts, and athletic spaces. Across our family of brands, we are committed to our customers, to each other, and driven by the belief that great performances happen when great people work together. As a Sales Analytics & Operations Specialist, you will contribute to Wenger Corporation’s strategy to provide exceptional customer experience by coordinating and maintaining training programs, managing business system documentation, and providing data and reporting support to the Sales organization. This role also maintains system integrity and supports Contract pricing and purchase network requirements. Ensures training materials are current, schedules are maintained, and critical business processes are executed accurately and on time.
Requirements
- Minimum of 5 years of advanced Microsoft Excel experience, including data analysis, complex formulas, pivot tables, lookups, data cleansing, and report preparation.
- Experience using Microsoft Power BI to create dashboards, visualizations, and data insights that support reporting and business decision-making.
- Experience managing CRM data, generating reports, and maintaining data accuracy within CRM systems; Salesforce experience preferred.
- Proficiency with Microsoft PowerPoint, including the ability to create professional presentations for training, leadership updates, and board meetings.
Nice To Haves
- Bachelor’s degree
- Experience coordinating training programs, schedules, or learning and development activities
Responsibilities
- Compile, analyze, and present data and reports as requested by sales leadership.
- Coordinate and manage training schedules to align with organizational needs and employee availability.
- Schedule and support recurring training sessions to support ongoing professional development.
- Reconcile orders, report to agencies, and submit payment requests to Finance.
- Ensure bid, bond and other related data is accurately updated and maintained on a monthly basis.
- Maintain current sales territory maps and related documentation to support sales strategy and planning.
- Maintain National Contract / Dealer pricing and format State and District bid pricing.
- Complete monthly updates with Clean Data reports to ensure data integrity and accuracy in CRM Account/Contact information.
Benefits
- Paid Time Off
- 9 Paid Holidays
- Generous Profit Sharing
- Medical, Dental and Vision Insurance
- Spending Accounts – HSA, FSA, DCFSA
- Company Paid Short-term and Long-term Disability Insurance
- 401k Retirement Plan with Company Match
- Company Paid Life Insurance
- Supplemental Life Insurance
- Employee Assistance Program
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
