Sales Analyst

Vail ResortsRemo, VA
Remote

About The Position

We’re looking for a Sales Analyst individual who thinks strategically and enjoys improving how work gets done. In this role of Process Improvement Analyst, you’ll support Group Sales, Wholesale, Service and Sales Operations by helping to identify opportunities, enhance processes, and contribute to projects that drive efficiency and better business outcomes. You’ll partner with teams across Sales, Service, and Wholesale functions to understand current workflows, identify gaps, and help implement practical, effective solutions. This role is ideal for someone who is curious, proactive, and detail-oriented, with a strong interest in systems, data, and continuous improvement.

Requirements

  • 5+ years of experience in sales operations, process improvement, project coordination, or a related field, with a demonstrated ability to think strategically while executing at a high level
  • Strong organizational and prioritization skills, with the ability to manage and coordinate multiple initiatives in a fast-paced environment
  • Excellent communication skills and a proven ability to collaborate and build relationships across a wide range of stakeholders
  • Experience working with data, reporting, or analytics to support decision-making and drive insights
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, SharePoint) and Smartsheet
  • Strong attention to detail with a commitment to high-quality, accurate work
  • Proactive, solution-oriented mindset with a focus on continuous improvement
  • Comfortable working with systems, processes, and evolving business needs
  • Bachelor’s degree

Nice To Haves

  • Experience in Sales Operations, Hospitality, Travel, or Tourism
  • Familiarity with Delphi.FDC, CVENT, Social Tables, Sendsites, or Conga
  • Exposure to Power BI, Tableau, or other business intelligence tools
  • Experience with Oracle
  • Background in process improvement or workflow optimization
  • Experience supporting system implementations or enhancements
  • Comfort working with large or multiple data sources
  • Experience creating reports, dashboards, or performance tracking tools

Responsibilities

  • Support and coordinate projects from start to finish, helping ensure timelines, milestones, and risks are clearly identified
  • Partner with cross-functional teams to understand current processes and identify opportunities for improvement
  • Help translate business needs into clear plans, documentation, and actionable next steps
  • Use data and insights to support recommendations and highlight opportunities for efficiency
  • Assist in building and maintaining standard operating procedures (SOPs) to improve consistency and scalability
  • Support system updates and enhancements, including templates, setup, and documentation
  • Communicate project updates clearly and keep stakeholders informed and aligned
  • Help facilitate trainings and support adoption of new tools, processes, or system changes
  • Work across systems to better understand data and reporting opportunities

Benefits

  • Free Employee Pass for you and your dependents
  • Discounts on lodging, retail, and more
  • Free ski passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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