ProCare Sales Analyst- Hybrid

Stryker • Portage, MI

2d • Hybrid

About The Position

As a ProCare Sales Analyst, you will ensure customers and sales representatives receive world class service by overseeing and owning the contract renewal and new contracts process by working closely with the Instruments sales force and ProCare leadership. You will be responsible for owning and driving the accountability process for renewals and warranty expirations, additional coverage, and generating contract revenue. You will own the functions of inbound lead generation, lead nurturing and revenue generation. Indirectly influence a team of reps to manage new contracts and renewals to drive customer success and deliver quality service and ensure regulatory, compliance, and pricing expectations are met with all interactions within the contract creation process. Develop yearly business plans focusing on a winning renewal strategy, including off manufacturer warranty within geographical territory working cohesively with Marketing, Sales Force, and Manager. Align objectives with the business goals and work to build team goals. Work with legal to amend Terms and Conditions when needed; lead, own, and drive the process. Present price and terms of the contractual agreement to sales representatives and customers. Ensure pricing integrity is met on all proposals within your territory. Work cohesively to educate the Sales Force and team members on service contract pricing and strategies. Generate and communicate new leads to designated sales representatives for them to further investigate with the customer. Develop and manage renewal strategy, renew contracts prior to expiration date, increase renewal rate as specified in business objectives. Build and create ROI’s (data and presentations), proposals, and strategies for presentation. Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty. Work closely with other divisional partners to drive a harmonized ProCare strategy for our customers.

Requirements

• Bachelor's degree
• Excel experience

Nice To Haves

• 1+ years of experience
• Sales operations experience
• Medical device industry experience
• ERP systems (Oracle, SAP, CPQ) experience

Responsibilities

• Oversee and own the contract renewal and new contracts process.
• Drive accountability for renewals and warranty expirations, additional coverage, and generating contract revenue.
• Own inbound lead generation, lead nurturing, and revenue generation.
• Indirectly influence a team of reps to manage new contracts and renewals.
• Develop yearly business plans focusing on a winning renewal strategy.
• Work with legal to amend Terms and Conditions.
• Present price and terms of contractual agreements to sales representatives and customers.
• Ensure pricing integrity on all proposals.
• Educate the Sales Force and team members on service contract pricing and strategies.
• Generate and communicate new leads to designated sales representatives.
• Develop and manage renewal strategy, renew contracts prior to expiration date, and increase renewal rate.
• Build and create ROI’s (data and presentations), proposals, and strategies for presentation.
• Develop and manage New Build Warranty Expiration strategy and initiate contracts prior to expiration of warranty.
• Work closely with other divisional partners to drive a harmonized ProCare strategy for customers.

Benefits

• Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
• Stryker is an EO employer – M/F/Veteran/Disability.
• Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees