Sales AI Engineer

Figma•San Francisco, CA

3d•Remote

About The Position

Figma is growing its team with passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether they're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is building a Sales AI Transformation function to embed AI across the sales workflow - reducing manual work, improving decision-making, and simplifying how reps and managers operate day-to-day. As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works. This is a full time role that can be held from one of our US hubs or remotely in the United States.

Requirements

Experience shipping production-grade automations or internal tools across GTM systems (Salesforce + adjacent tooling), including integration troubleshooting and data hygiene
Hands-on experience building LLM-powered workflows (OpenAI, Anthropic, or similar), with an ability to explain how you ensured quality and safety
Strong coding ability plus comfort working with SQL and operational data
Strong product and stakeholder instincts: you can translate ambiguous needs into shippable solutions, and you care deeply whether what you build is adopted

Nice To Haves

Familiarity with agentic patterns and experience instrumenting/monitoring AI workflows in production
Experience building internal Slack tooling or CRM-embedded experiences for sales teams
Salesforce development depth or strong equivalent CRM engineering experience

Responsibilities

Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization)
Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution
Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production
Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment
Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency
Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes