Sales Development Program - Miami, FL

UnitedHealth Group•Miami, FL

6d•$16 - $24•Onsite

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Miami, Florida and have multiple Early Careers full-time sales opportunities available - come join our team as a Sales Agent in the Sales Development Program. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. Participate in a Sales Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth Collaborate with experienced professionals, mentors, and sales leaders Build relationships within a close-knit community of peers involved in the development program to expand your network Development program is curriculum based and structured In this role, you will actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation. You will design, develop and deploy AI-powered solutions to address complex business challenges.

Requirements

Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Nice To Haves

Work or volunteer experience in sales, customer service, health care, or health insurance

Responsibilities

Mainly handling inbound calling, NO knocking on doors
Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
May make outbound calls to members to follow up on questions or to current members to review current or new products and services
Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Apply AI tools to solve business problems within your domain
Build and optimize prompts for analysis, reporting, and automation
Integrate AI into workflows (e.g., reporting, dashboards, operations processes)
Analyze data using AI-enabled tools and generate insights
Collaborate with teams to identify opportunities for AI driven improvements
Ensure responsible and compliant use of AI solutions

Benefits

$2,000 sign on bonus for external candidates plus an additional $1,000 if candidates have their licensure at time of offer.
Guaranteed base pay + monthly sales incentive earning potential.
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
18 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays