Sales Advisor- Membership
About The Position
Most people have only ever bought or leased a car, so Flexcar takes some explanation. As a Member Advisor, you'll work with prospective members — mostly by phone, and in person, over chat, and by email — to understand their situation and help them see how Flexcar can be the right fit for them. Most of the people you talk to have options. Your job is to replace skepticism with confidence — not to push. Your success is measured in two things: new members on the road, and relationships that keep them with us. You'll be based at our San Jose hub, close to the cars and the team that supports our members, so your guidance is grounded in the real experience.
Requirements
- 3–4 years of consultative, high-touch sales experience — phone-first, and measured on outcomes.
- Automotive retail experience strongly preferred — you already know the objections, and the dealership frustrations we exist to solve.
- Motivated by results — you take pride in growing membership, and in doing it the right way.
- A natural teacher: you can make pricing, insurance, and product details simple and clear.
- A great listener who asks good questions before offering answers.
- Warm, patient, and trustworthy — people feel comfortable with you quickly.
- Comfortable talking cars — trims, features, what actually fits a family — without needing to be a technician.
- Applicants must be authorized to work in the United States.
Responsibilities
- Guide prospective members from first questions to their first Flexcar.
- Explain how Flexcar works in plain language: what's included, what it costs, and how it compares to buying, leasing, or financing.
- Understand each person's needs — budget, timeline, how they'll use the car — and match them with the right car and plan.
- Turn hesitation into confidence: answer the hard questions honestly and give people a clear reason to move forward.
- Respond fast to new inquiries, and pick up handoffs from chat and our inbound line.
- Build relationships that outlast the signup — stay connected with your members so they feel known, supported, and glad they joined.
Benefits
- Accrual of up to 80 hours of PTO in the first year (increasing with tenure)
- Paid Sick Leave in accordance with California and applicable local law
- Company-paid holidays
- 401(k) with company match (Day One eligibility)
- Medical, dental, and vision coverage (Day One eligibility)
- Weekly pay
- Uniforms provided
- Employee discount on Flexcar services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
