Membership Sales Advisor

Elements MassageClayton, NC
$13 - $15Onsite

About The Position

Elements Massage Clayton is looking for a motivated, professional, and sales-driven Wellness Membership Advisor to join their team. This role is ideal for someone who enjoys building relationships, creating exceptional client experiences, and helping clients prioritize their wellness through massage and skincare services. This is not a typical front desk position; the ideal candidate is confident in sales, comfortable having conversations with clients, and motivated to help grow the business while being part of a positive, team-focused environment.

Requirements

  • Strong customer service and communication skills
  • Previous sales experience preferred
  • Comfortable discussing memberships, services, retail products, and promotions
  • Professional, dependable, and detail-oriented
  • Positive attitude with the ability to multitask
  • Comfortable handling phones, scheduling, problem-solving, and client concerns
  • Weekend and evening availability required
  • Someone who is coachable, motivated, and goal-oriented
  • Passion for helping people

Nice To Haves

  • Spa or wellness industry experience a plus

Responsibilities

  • Create a warm, welcoming experience for every client
  • Schedule appointments and handle client inquiries over the phone and in person
  • Promote and sell memberships and retail products to help clients enhance their wellness journey
  • Meet membership and sales goals
  • Process sales transactions and maintain accurate client records
  • Provide excellent customer service, ensuring clients’ needs are not just met but exceeded
  • Maintain a clean, organized, and professional studio environment
  • Support the overall success of the studio and team

Benefits

  • Employee discounts on services and products
  • Paid time off
  • 401k
  • Health stipend for eligible employees
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