Sales Administrator

Tyson Foods, Inc.•Springdale, AR

23h•Onsite

About The Position

Join our dynamic team and play a crucial role in supporting Sales Account Managers with large volume retail service accounts of beef and pork. This position offers a variety of responsibilities, ensuring that no two days are the same. You'll be at the heart of our operations, helping to maintain our high standards and ensuring customer satisfaction.

Requirements

High School diploma or equivalent.
2 plus years in a business environment; preferably Distribution Customer Service.
Basic MS Office Word, Excel, PowerPoint experience is a must.
Good verbal and written communication skills.
Work activities are variable and require good judgment skills to set priorities, evaluate results, and coordinate with others.
Assignments are defined and the approach to be taken is usually determined in coordination with others.
Good teamwork skills, professional demeanor and phone etiquette, and a strong work ethic are required.
Must be highly motivated and detail-oriented with the willingness to work in a fast-paced environment.

Nice To Haves

Knowledge of the Tyson Business Computer System is preferred (ORP, PowerBI, Four Kites).

Responsibilities

Enter and process all types of customer orders accurately.
Enter and maintain price lists.
Check and confirm order fill and changes with customers.
Accurately maintain customized customer process lists.
Track deliveries by working with our customer service department and relay pertinent information.
Aid in completing various management performance reports (fill-rates, on-time delivery, volume, broker performance) and forms (sample requests, new-item forms, customer complaint forms).
Handle field calls from customers and obtain necessary information for the manager to address.
Cross-train with other Sales Administrators and fill in for other Sales Administrators when absent.
Manage all incoming calls.