Ferrari Silicon Valley Sales Administrator

indiGO Auto Group • Redwood City, CA

5d

About The Position

indiGO Auto Group is seeking a full-time Sales Administrator to join its Ferrari Silicon Valley team. The role supports dealership sales and operations in a fast-paced environment, coordinating sales documentation and financing with lenders and clients, vehicle registrations and inventory updates, and communication across the Sales, Aftersales, Service, DMV, and business office teams. The Sales Administrator also provides customer-facing support, including answering phones, greeting clients, scheduling service appointments, and assisting with marketing activations when necessary.

Requirements

• Strong attention to detail.
• Ability to think critically and be solutions-oriented.
• Exceptional organizational skills.
• Excellent written and verbal communication skills.
• Ability to be insured to operate a motor vehicle.
• Clear focus on delivering work of the highest quality.
• Willingness to submit to a drug test and criminal background check.
• Maintain a professional appearance and demeanor at all times.
• Self-motivated, punctual, and diligent.

Responsibilities

• Prepare and submit sales contracts to lenders, ensuring accuracy and compliance with requirements.
• Package and mail complete funding packets to lenders, include required documentation, and track delivery to confirm receipt.
• Follow up directly with clients to ensure all documentation is complete.
• Serve as the primary contact for lenders and address issues that arise during financing.
• Ensure wires are received and update the wire log.
• Coordinate with the DMV team to provide and process documents quickly and accurately and expedite vehicle registrations.
• Obtain out-of-state registrations from clients within a reasonable timeframe.
• Maintain the CRM system and keep client information current and accurate.
• Work with Sales and Aftersales teams to monitor and complete the monthly CSIA/CSIS checklist before its due date.
• Assist the Sales Manager in maintaining and updating the vehicle order bank.
• Monitor vehicle production progress and update the sales team.
• Submit vehicle invoices to the business office.
• Support the Service Department by scheduling appointments and conducting follow-up calls after service appointments.
• Assist with marketing activations when necessary.
• Answer phones, direct clients to appropriate departments, and clearly communicate customer inquiries.
• Meet and greet clients.
• Update the sales team on vehicle inventory and provide the business office with inventory invoices.
• Direct visitors by maintaining employee and department directories.
• Perform other duties assigned by Management to support dealership operations.

Benefits

• Cohesive and supportive team environment.
• Comprehensive insurance plans, including medical, dental, vision, and life insurance.
• Health savings account and flexible savings account.
• 401(k) with matching.
• Unlimited professional training opportunities.
• Paid vacation days, sick days, and holidays.
• Opportunity for advancement in a growing company.
• Brand-new, state-of-the-art facilities and equipment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed